Revenue Operations Manager
2 weeks ago
Key responsibilities
Develop and manage Revenue Operations functions to drive business growth. Lead and oversee a team of 10+ people, including hiring, mentoring, and managing performance. Provide technical expertise in Salesforce administration and ensure effective system integration. Analyze and create reports that drive sales-related business intelligence, proactively identifying trends and offering actionable insights. Understand and optimize the marketing to sales funnel (MQL, SAL, SQL, etc.). Monitor and report on key metrics such as pipeline coverage, win rates, industry / customer / market trends, and pricing & discounting trends. Oversee the integration and management of various workflow systems, including ticketing systems, marketing automation platforms, and sales development tools.
Role requirements
Proven experience in building and managing Revenue Operations functions. Strong performance and people management skills, with experience overseeing teams of 10+ people. Extensive Salesforce administration experience. Ability to create and analyze sales-related business intelligence reports. In-depth understanding of the marketing to sales funnel and key sales metrics. Familiarity with workflow integration and system management, including ticketing systems, marketing automation platforms, and sales development tools.Preferred Experience with the Following Systems:
Zendesk (ticketing) Pardot (marketing automation) NetSuite (ERP) Outreach (sales development tool)-
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