TM IDCS

Key Result Areas/Accountabilities:

Key Result Areas/Accountabilities

Supporting Actions

Oracle Identity management (For Single Sign-on & user life cycle management)

Monitoring , administration & operational support of Oracle IDCS applications and its components on daily basis. Provisioning/de provisioning of user access as per approved service request. Troubleshooting and diagnosing any issues IDCS SSO application reported by business users. Patching/Upgrades of IDCS components to address any bugs or issue encountered with IDCS application. Integration of new applications with IDCS Single sign-on to enrich end user experience.

Monitoring, Administration & Support of Ekaayan& Current ERP Applications, Database, Servers & Storage to ensure High availability & performance.

Monitoring , administration & operational support of EKAAYAN Application & database. Cloning, Patching, Troubleshooting, Diagnosing and taking appropriate measure of Business Applications, Databases & Operating system as well Infrastructure includes Exadata, X-7 Server, ZFS storage & Commvault appliance. Supporting Implementation of policy/ procedure/guideline for DBA operations, Change Management, Access Control, Backup recovery & BCP-DR of EKAAYAN ERP environment. Monitoring DR Site. Operational support for logical access control & Security of business application & Databases which includes regular monitoring, recording, and reporting of any changes on database objects. Working closely with other team leads and their technical teams to ensure delivery of database services within the performance targets set. Assisting Functional and Technical team in resolving problems as per SR with Oracle support.  Participate in technical support of the ongoing planning, implementation, and operation of the Oracle Business application systems. 

Application/Database Security, & Access Control Management 

Regular monitoring, recording, and reporting of any changes on database objects. Implementation of defined Access control policy Creating Users, managing passwords, Assignment of Roles & Responsibility, Revocation/Termination for ERP Application & Database as per access control policy. Provisioning of reports for periodic review of Roles & Responsibilities. Implementation of Security controls as per organization policy & procedures.

IT Governance & Compliance

Supporting closure of Internal/External Audit Non-conformance & observations w.r.t. Business Application IT General Controls. Security Incident/problem root cause analysis and implementation of Corrective /Preventive actions. Implementation of ITGC controls is in place and do periodic review.

---