Training Manager-Cross Sell COE

3 weeks ago


Hyderabad, India IDFC FIRST Bank Full time

Role/ Job Title:  Training Manager-Cross Sell COE 

Function/ Department:  Cross Sell COE

Job Purpose:

The role entails the responsibility of Preparing Sales Trainers for effective delivery, by conducting orientation to sales process and products. It includes administering and training a team of executives to business in that particular locality/branch.


Roles & Responsibilities:

Prepares Sales Trainers for effective delivery, by conducting orientation to sales process and products. Monitors Training sessions for valuable feedback and inputs on training and value adds to the session. Develops individual coaching plans and refreshers for bottom quartile agents on the floor. Structures training plans to meet financial objectives. Conducts exercise sessions for new and current sales employees. Updates and Maintain Knowledge articles and track usage. Develop effective tools & rebuttals basis TNI from Quality Teams Training Batch Certification and new agents First month performance. Managing training calendar to meet business demands.

Education Qualification: 

Graduation: Any Graduation 

Post-graduation: Any Post-graduation

Experience:  10-18 years of experience in Training.



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