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Citrix Engineer
4 months ago
Job Description
Grow and develop junior teammates through regular support and training. Provide support to engineers in resolving complex technical issues. Efficient handling and resolution of all related escalations. Contribute to the Citrix Confluence knowledgebase in the form of new or updated technical documents. Working relationship with Citrix Support Analysts and the Senior Citrix Support Engineer.
Qualifications
1-3 years working knowledge developing & supporting across the following technologies:
CVAD 7x working knowledge, including RDS and VDI
Citrix Director, DDC, StoreFront, Studio and WEM
VMware ESXi and vCenter FSlogix profile management Microsoft App-V application packaging and deployment Microsoft Windows Server 2016/2019Service Now ticket management and CMDB