Credit and Collections Analyst
4 weeks ago
Posting Details
Job Details
Description
This a contract position for 9 months duration.
Essential Duties + Responsibilities
Conduct collection calls to collect Accounts Receivables. Negotiate customer disputes to resolution and documents root cause. Provide customer service and develops relationships with internal/external customers and suppliers. Market, train, counsel, advise, and communicate credit department policy and procedures to company personnel. Participate in major finance department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives. Participate in process improvement projects and support other management directives as prescribed. Verify outstanding portal invoices weekly using all portals for different accounts. Generate Portal report for Director of Finance Provide V look-up report for all Portal payments by expected payment dates and dollar amount. Run excel statement of account as required. Help implement any system changes, test and give feedback as needed. Maintain collection mailboxes, respond to emails daily. Escalate any outstanding items to specified departments. Monthly clean up of all accounts, missing credit classes and emails as needed. Research all bounce back on statements mailed out and correct the contacts.Education, Experience + Skills
Background finance preferred Exceptional Excel skill, V-Lookup and Pivot tables, required. Must be fluent in English Customer Service and Business Writing
Qualifications
Skills
Behaviors
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Motivations
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Education
Experience
Licenses & Certifications
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