Technical Writer II

1 month ago

Mumbai, India Vontier Full time
JOB DESCRIPTION

Purpose of Position: 
The Technical Writer creates technical communication media that includes, but is not limited to instructions, user guides, configuration manuals, help systems, and other documents that comply with the approved documentation standards. The Technical Writer takes inputs from SMEs from different domains to produce documentation that is targeted for different audiences. Having knowledge about creating online trainings and video documentation is an added advantage.
The environment is fast-paced and priorities change frequently. The Technical writer will have to adapt to these changing priorities, and single-handedly manage the project needs with minimum/no supervision.


Key Responsibilities: 
• Create and modify clear and accurate technical documents for hardware and web-based products (such as instructions, user guides, configuration manuals, help systems) according to MSTP and the Gilbarco Style Guide. 
• Apply significant or complex modifications to existing documents and confirm that requested changes have been implemented. 
• Communicate with the SMEs (local and onshore) to continuously adapt to the changing project needs.
• Experienced in performing self-reviews and implementing changes identified during peer, lead and technical reviews.
• Formulate questions, interpret specifications, seek out opportunities for first-hand experience with products.
• Should be able to create documents in an Agile environment and align the deliverables with the scrum requirements.
• Knowledge about creating marketing content, online trainings and video documentation is an added advantage.
• Should have good knowledge of generating product documentation using Adobe Framemaker. Should be able to develop new templates using these tools, if required. 
• Communicate status, concerns, and needs with the Manager/Scrum owner.

Education & Experience: The ideal candidate will have:
• Bachelor’s degree in engineering, technical writing, English, journalism, or related field.
• 5-7 years of technical writing or related experience.

Background and Skills:
• Excellent communication skills.
• Proficient in using Adobe FrameMaker; Adobe PhotoShop and Adobe Illustrator experience is desirable.
• Demonstrated ability to work effectively in a team environment.

#LI-JP1

Gilbarco Veeder-Root represents the leading brands of solutions and technologies that provide convenience, control, and environmental integrity for retail fueling and adjacent markets. In 2002, the Gilbarco and Veeder-Root companies combined into one marketing brand, with distinctive and complementary business lines, services, and sales capabilities.
 
Gilbarco is a leading global supplier of fuel dispensing equipment, fully integrated point of sale systems for the global petroleum marketplace with sales, manufacturing, research, development, and service locations in North and South America, Europe, Asia, the Pacific Rim and Australia.

Vontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our five operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, and Hennessy Industries—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and environmental compliance worldwide. 

Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and corporate responsibility. Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options. 

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