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Markets - KYC - Analyst

7 months ago

Mumbai, India JPMorgan Chase & Co. Full time

Posting description: Transition Management

As a Market Transition KYC Analyst, you will work closely with Markets Sales, Clients and Internal partners to onboard clients to trade Markets products. Transition Manager fields and tracks requests, relays requirements and coordinates with multiple stakeholders to ensure client is onboarded seamlessly and ready to trade within targeted timeframe. Our goal is to deliver an excellent client experience in line with the needs and objectives of the client and Markets Sales. Markets Transition Management Team operates globally with teams supporting clients and Markets Sales in US, EMEA and APAC regions.

Job Responsibilities

Focus on Client Service – Build out relationships with our client base to offer a primary point of contact for new onboarding related requirements and ensure that clients’ requests are managed end to end with a sense of urgency and control.

1. Liaise with client (across Asia countries) and partner with front office sales to obtain up to date client onboarding documents and information 

2. Analyze, review, and evaluate client onboarding information and documents to fulfill KYC requirements

Manage Stakeholders – Building strong relationships with internal partners in order to facilitate client timelines and continue to improve processes. Serve as initial point of escalation for internal support teams.

1. Co-ordinate with compliance / client onboarding teams to identify areas which require additional investigation

2. Work on end-to-end onboardings, diverse requests and account set up. Manage client expectations, liaise with different stakeholders as a single point of contact.

3. Obtain due diligence & screening reports on clients, review issues highlighted and partner with front office sales to provide disposition as necessary

Manage Projects – End-to-end project management accountable to client and business owners. Responsible for ensuring delivery of fully operational account to client in a timely manner. Ability to problem-solve for bespoke requirements. Manage pipelines and coordinate across partner teams globally. 

1. Identify solutions / options and timely escalations to front office sales/other teams for overcoming any challenges or hurdles faced in the onboarding process

2. Work to tight deadlines and be accountable for ensuring assigned KYC are completed efficiently

Required Qualifications, capabilities & Skills: 

Minimum 3 years of relevant experience in corporate KYC / onboarding functions or relevant business partners groups Experience with KYC in Corporate and Investment Banking Knowledge of industry landscape and breadth of product offering desired Knowledge of multiple client types (. Corporates, NBFI, SPV, Trust, Funds Excellent interpersonal and communication skills (both written and verbal) Proven ability to solve problems: can listen to client requirements, anticipate possible issues, seek to eliminate, mitigate, and escalate as appropriate. Strong sense of ownership and accountability to client and business leadership Excellent project management, organizational, and time management skills. Ability to focus and mobilize a team to help attain end goal Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframes. Able to operate in a dynamic environment and meet deadlines Results-focused and driven, with an inquisitive mind-set that allows follow-through on all aspects of a complicated workflow Excellent attention to detail to provide high level of accuracy.

Preferred Qualifications, capabilities & Skills

Ability to grasp/learn concepts and procedures quickly. Basic to intermediate skills in Microsoft Office applications (Excel, Word, PowerPoint), with internet-based systems experience Strong client management skills with ability to build and maintain relationships. Prior experience of adhering to regulations and control standards