Compliance Manager

7 months ago

Sahibzada Ajit Singh Nagar, India TaskUs Full time

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Compliance Manager

JOB PURPOSE

The Compliance Manager is responsible for setting up the right structure and governance to ensure that TaskUs comply with its clients’ contractual requirements. This will include the strategy and implementation by driving key qualitative, performance initiatives through the consolidation and development of comprehensive Audit and Compliance Services for all compliance and improvement activities within one of TaskUs’s top strategic accounts to effectively impact customer results favorably. This role will lead and manage the strategy and performance of the Audit and Compliance segment of our strategic account team, ensuring the successful delivery of audit and compliance reports, the carrying out of internal audits, the hosting of auditors during external audits, and establishing and ensuring adherence to regulatory compliance controls regularly.

KEY ACCOUNTABILITIES & DELIVERABLES

● Work with multiple teams to establish, implement and monitor compliance programs per client requirements and applicable laws and regulations

● Provide adequate resources and training to its team members in furthering the knowledge of individuals regarding compliance (e.g. training and/or certifications)

● Leading the audit & compliance team to ensure effective remediation of audit findings, if any

● Ability to maintain a good working relationship with clients, auditors, department stakeholders and internal team members

● Provide timely assessment on contractual, financial or legal implications of changing policies or practices that might lead to non-compliance

● Work with other departments to effectively and efficiently address non-compliance issues

● Develop and oversee control systems to prevent or deal with violations of legal guidelines and internal policies

● Evaluate the efficiency and effectiveness of controls and improve them continuously

● Advise senior leadership and management teams on business operations relating to investment, risks and policy development where necessary COMPETENCIES AND QUALIFICATIONS

● Minimum of 3 years of audit experience; at least two of those years focused on contractual compliance

● Ability to handle confidential information with a high level of responsibility and integrity

● CPA or a certified compliance professional is a plus, but not required

● Legal background and previous studies in law are a plus, but not required

● Strong knowledge and understanding of relevant legal and regulatory requirements, such as PCI DSS, ISO 2700x, ISO 223001, SOC 2, SOX, HIPAA, and Data Protection

● At least 2 or more years of experience in people management

● Excellent interpersonal and communication skills for effective cross-function collaboration

● Attention to detail, critical thinking and problem-solving skills

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.


DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL .

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