Assistant Vice President- LDT Communications and Adoption Leader

1 month ago

Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President - LDT Communications and Adoption Leader

Lean Digital Transformation (LDT) function serves as a catalyst for career advancement and heightened leadership visibility within the company. By taking on responsibilities in this role, aspiring leaders immerse in a dynamic environment that demands strategic thinking, decisive action, and effective communication. The challenges and complexities encountered within this function create an ideal testing ground for individuals to prove their leadership capabilities and demonstrate their potential. Furthermore, the function's prominence among senior management and executives ensures to duly recognize the exceptional performers and actively consider them for future leadership positions. As a result, this function not only expedites career progression but also provides a distinguished platform for individuals to establish themselves as competent and influential leaders within the organization.

The LDT team drives the transformation agenda for G and its clients by leading the interplay of Data Analytics, Digital, and Lean Six Sigma. We fuse Lean and Six Sigma to optimize processes, bring end-to-end process linkage, reimagine businesses with digital solutions and predict problems before they occur by embedding Analytics into operations.

In this role, you will be responsible for devising and implementing a comprehensive communication and change management strategy for the function that aligns with our business objectives. The ideal candidate for this position requires strong expertise in communications, excellent storytelling skills, and proficiency in using MS Suite, PowerPoint, and Excel

Responsibilities

·Employee and leadership communication, corporate storytelling, and channel management

·Write, edit, and approve content for internal communications, including leadership messages.

·Work with Account Managers and design team to build and deliver all communication collateral including newsletters, employee mailers, and intranet.

·Responsible for balancing content and content distribution

·Build insightful and exciting internal communication content.

·Plan and own the design, content, and production, distribution of all internal communications.

·Program manages the Adoption Framework for all UIOP tools in Genpact, build and execute on adoption strategy for tools, undertake change management activities including dashboarding and reporting on critical metrics and work with multiple leaders and teams to drive adoption

·Supervise projects to guarantee all content is publication ready.

·Respond to communication-related issues in a timely manner.

Qualifications we seek in you
Minimum qualifications:

·Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital

·Relevant years of experience in working with relevant function in growing organizations

Preferred qualifications

·Bachelor’s degree in communications, journalism, public relations, or relevant field.

·Prior program management skills with exposure to crafting internal communications, employee engagement content and organizational change strategies.

·Has a good understanding of communication practices and techniques

·Excellent and flexible writing skills

·Excellent business understanding and grasp of company strategy, priorities, and messaging.

·Ability to translate business priorities and messages to employees in an inspiring and engaging manner.

·Experience in streamlining processes.

·Able to program manage and design workflow for content creation and distribution.

·Experience in working with communication and collaboration platforms such as MS Teams, SharePoint

·Good Knowledge of advanced Excel and Power point required.

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