Incident And Change Mgmt

24x7 , Communication , Change Management , ITIL , Knowledge Management , Leadership , Management , Oracle , Project Management , Root Cause Analysis , Troubleshooting , Ability , Action , Active , Acts , Advance , Analysis , Analytical Skills , Assignment , Attention , Backgrounds , Base , Bridge , Business , Business Communications , CCNA , Career ,...

In one sentence We are looking for a dynamic Change Management Engineer to join our team at Amdocs. In this role, you will play a crucial part in ensuring the successful implementation of changes within our organization. You will work closely with cross-functional teams to develop and execute change management strategies that drive employee adoption and...

Communication , Change Management , Management , Networking , Video , A , Accurate , Advantage , Alerts , Architects , BASIC , Bangalore , Business , CTC , Call Center , Change , Change Management , Channel , Channels , Cisco , Cisco Call Manager , Communication , Communication Skills , Company , Device , Email , Engaging , Escalation , Excel , Excellent ,...

Communication , Change Management , Management , Networking , Video , A , Accurate , Advantage , Alerts , Architects , BASIC , Bangalore , Business , CTC , Call Center , Change , Change Management , Channel , Channels , Cisco , Cisco Call Manager , Communication , Communication Skills , Company , Device , Email , Engaging , Escalation , Excel , Excellent ,...

Interested folk can drop a text at "Radhika.gupta1@teleperformance.com".Work Location: GurgaonExperience – 12-18 yearsShift Time: 6:30PM-3:30AMThis position will be responsible for advocating best practices and managing a team for the development of service management processes based on ITSM constructs. The Director-ITSM will be responsible for driving the...

Interested folk can drop a text at " ". Work Location: Gurgaon Experience – 12-18 years Shift Time: 6:30PM-3:30AM This position will be responsible for advocating best practices and managing a team for the development of service management processes based on ITSM constructs. The Director-ITSM will be responsible for driving the following initiatives: ...

Interested folk can drop a text at "Radhika.gupta1@teleperformance.com".Work Location: GurgaonExperience – 12-18 yearsShift Time: 6:30PM-3:30AMThis position will be responsible for advocating best practices and managing a team for the development of service management processes based on ITSM constructs. The Director-ITSM will be responsible for driving the...

**Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...

Job Overview: The Hyperion Specialist, as a part of the IT Pillar Strategic team, will be responsible for the development and administration of several Hyperion applications. HFM, FDMEE, Planning, Essbase, Smart View, FCCS, and EPBCS. This role will lead the overall Hyperion support organization for McDermott. With this role we are looking to add a...

about the role Perform identification of failure points, troubleshooting and resolution for TDM, Softswitch, VoIP, IPT & ECO system faults Liaise with the other Orange/Equant groups to resolve faults on the network and Customer access lines and equipment Log and track faults for Avaya & Skype voice / CC customers passed on by Service Desk...

about the role Perform identification of failure points, troubleshooting and resolution for TDM, Softswitch, VoIP, IPT & ECO system faults Liaise with the other Orange/Equant groups to resolve faults on the network and Customer access lines and equipment Log and track faults for Avaya & Skype voice / CC customers passed on by Service Desk and...

about the role Perform identification of failure points, troubleshooting and resolution for TDM, Softswitch, VoIP, IPT & ECO system faults Liaise with the other Orange/Equant groups to resolve faults on the network and Customer access lines and equipment Log and track faults for Avaya & Skype voice / CC customers passed on by Service Desk and...

about the role Perform identification of failure points, troubleshooting and resolution for TDM, Softswitch, VoIP, IPT & ECO system faults Liaise with the other Orange/Equant groups to resolve faults on the network and Customer access lines and equipment Log and track faults for Avaya & Skype voice / CC customers passed on by Service Desk...

Job Overview: The Hyperion Specialist, as a part of the IT Pillar Strategic team, will be responsible for the development and administration of several Hyperion applications. HFM, FDMEE, Planning, Essbase, Smart View, FCCS, and EPBCS. This role will lead the overall Hyperion support organization for McDermott. With this role we are looking to add...

Problem Management: Carry out regular trend analysis incident data sets to identify errors. Manage the full life cycle of problem records.Deliver double digit reductions to incident volumes for supported accounts.Use ITOA tools to understand actual user experience.Maintain known error records and knowledge base.Assist with shift left opportunity...

about the role Supervision the team(s) to ensure compliance with performance management targets and customer satisfaction while managing a multi-services large customer complex¿environment.  Matrix management for co-located roles.  •¿¿ ¿To manage diverse roles like Level3 Experts, Senior Level 3 expert  •¿¿ ¿Participate in monthly...

about the role Supervision the team(s) to ensure compliance with performance management targets and customer satisfaction while managing a multi-services large customer complex¿environment.  Matrix management for co-located roles. •¿¿ ¿To manage diverse roles like Level3 Experts, Senior Level 3 expert •¿¿ ¿Participate in monthly...

Network Operations Engineer Technical Skills required Experience on ITIL and Service Management concepts primarily Change, Incident and Event management. Good understanding of network monitoring concepts and tools . • Experience working on Cisco LAN switching Experience working on Juniper LAN switching Experience working on Velo Cloud ...

Network Operations Engineer Technical Skills required Experience on ITIL and Service Management concepts primarily Change, Incident and Event management. Good understanding of network monitoring concepts and tools • Experience working on Cisco LAN switching Experience working on Juniper LAN switching Experience working on Velo Cloud ...

Essential capabilities•Technology Service Management using ITIL framework and practices for Incident, Change, Problem and Configuration Management•Efficient in troubleshooting, diagnosing and resolving problems•AWS and/or Azure Services (Compute, Database, Serverless and Storage)•Experience in:–Powercurve Collections, PL SQL, MS SQL, MS Access, MS...