Development Engineer 4

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Unified Communications Engineering team is looking for an enthusiastic Devops/Big Data Engineer with a passion for building and optimizing secure, reliable, scalable, and robust solutions.  As part of this role, you would be working with Senior Data Scientists to build applications and services that can ingest high volume (10 TB+) data real time, parse and collect data to supply for machine learning, application development and data analytics. In your role, you will have unique opportunity to work with cloud native platform development team, data engineers and data scientists. You will get to know how each application interacts and develop interface or extract data using opensource tools, collect high volume files and parse it that can will be readable for machine learning algorithms. We are a diverse team of engineers, IT, and visionary personnel who solve complex business problems while supporting our colleagues. We develop various models based on each network and application problems, and proactively provide insights and potential triggers for widespread customer issues.

Job Description

Who we are:

The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications.  Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.     

Responsibilities:   

• Design, build, and maintain CI/CD pipelines to deploy Big Data applications, data pipelines, ML modeling, reports/dashboards on cloud native environment.  

• Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. 

• Reformulating existing frameworks to optimize their functioning. Testing such structures to ensure that they are fit for use. 

• Design, deploy and manage scalable and fault tolerant infrastructure to be used for raw data streaming high volume for manipulation by data scientists, and ensure no data is lost during ingestion/store.  

• Deploy updates to applications, services and systems as required and implement integrations when needed. 

• Troubleshoot any issues that arise during testing and production by work with others to solve the issues. 

• Work with lead onshore and offshore engineers to automate deployments and processes as needed to ensure accuracy and consistency. 

• Work with team to design and maintain different storage solutions, builds redundancy, backups and keep data private in tightly secured environment.  

• Works with CI/CD, source control, code scanning, observability, dashboards and alerting tools.  

• Monitor and analyze resource usage to recommend/develop enhancements to system capabilities and performance. 

• Works with team members to brainstorm on ways to improve processes, deployments, and tools.  

 

  

Skillsets:  

  

• A minimum of 7 years progressively responsible experience as a DevOps or Big Data infrastructure support Engineer. 

• Must have core skill sets or experience in deploying big data applications in a Cloud native environment and Kubernetes platform, preferably leveraging Spark, Airflow, Database management and SQL. 

• Experience with SQL, Kafka, Hadoop, Databricks, ELK, Jupyter notebook, DevOps methodologies is advantageous. 

• Experience in Linux systems administration. 

• Work experience in leading and mentoring junior engineers and hands-on experience using DevOps toolchain and container orchestrations such as Kubernetes and Docker. 

• Experience with cloud platforms including Openstack (preferred) and AWS 

• Knowledge in deploying applications built on programming language or scripting language such as Golang, Python. 

• Experience with configuration management and automation tools like Ansible and Terraform. 

• Knowledge or understanding of using and maintaining CI/CD tools such as ArgoCD and Concourse. 

• Experience with monitoring & observability tools like Grafana, Prometheus, Splunk/Elastic Search, Alerta.   

• Ability to work with cross team members and take on complex tasks and resolve systems problems. 

• Ability to communicate professionally and collegially with technical and management colleagues and team members. 

 

Core Responsibilities

• Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
• Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases.
• Trains junior Software Development Engineers on internally developed software applications.
• Oversees the researching, writing and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports.
• Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
• Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers.
• Assists in tracking and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget.
• Works with Quality Assurance team to determine if applications fit specification and technical requirements.
• Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty.
• Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

---