Senior Technical Analyst

4 weeks ago

Noida, India Oracle Full time
The Position is for a Functional Support Analyst with a functional background in the Fusion ERP Suite of products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.  Minimum experience in any of the following 5 modules - Cloud Project Portfolio Management Modules like Projects Foundation, Costing, Billing, Contract and Grants. The main role of a Support Analyst is to troubleshoot and resolve highly complex techno-functional problems. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each service incident. The key skills put to use on a daily basis are - high-level techno-functional skills, Oracle products knowledge, problem-solving skills, and customer interaction/service expertise. It is an opportunity to work with Cloud and On-Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Manage highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues Consult with Management in directing resolution of critical customer situations Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions Formal mentoring for promoting the technical and professional development of others Creation/review of Knowledge Articles Must-Have Skills 3 to 9 years of experience in Implementation, support, or upgrade of Oracle Cloud Project Portfolio Management Modules like Projects Foundation, Costing, Billing , Contract and Grants. Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios Should have an ability to read and decipher software Log and Trace files, as well as an ability to act upon the finding to determine a problem resolution. Work with users to troubleshoot and resolve issues, answers business questions provides data analysis Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Others Experience minimum in any of the following 5 modules - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA is an added advantage Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers, follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis. Personal Attributes: Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses

Career Level -

Working in Shift s is mandatory. Candidate should be open to work in evening and night shifts on rotation basis. The position is based out of Bangalore, Hyderabad, Noida. 

  • Senior Technical Analyst

    4 weeks ago

    noida, India Oracle Full time

    The Position is for a Functional Support Analyst with a functional background in the Fusion ERP Suite of products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.  Minimum experience in any of the following 5 modules - Cloud...

  • Senior Technical Writer

    2 weeks ago

    Noida, India SSSi Tutoring Service Full time

    Company Background SSSi Tutoring Services is a dynamic educational company committed to unlocking the full potential of students. SSSi Tutoring Services has been providing quality guidance to all the students since the year 2017. We ensure that our tutoring is top-notch and works for all learners. Our team of experienced and passionate tutors is the reason...

  • Technical Business Analyst

    6 days ago

    Noida, India Brancosoft Pvt Ltd Full time

    Job Description :We are looking for an experienced and versatile technical business analyst to improve our information technology systems. In this role, your duties will include developing software programs to improve our business operations. You may also be required to provide training.To ensure success as a technical business analyst, you should...

  • Technical Business Analyst

    3 days ago

    Noida, Ghaziabad, India Brancosoft Pvt Ltd Full time

    Job Description :We are looking for an experienced and versatile technical business analyst to improve our information technology systems. In this role, your duties will include developing software programs to improve our business operations. You may also be required to provide training.To ensure success as a technical business analyst, you should...

  • Technical Business Analyst

    5 days ago

    noida, India Brancosoft Pvt Ltd Full time

    Job Description : We are looking for an experienced and versatile technical business analyst to improve our information technology systems. In this role, your duties will include developing software programs to improve our business operations. You may also be required to provide training.To ensure success as a technical business analyst, you should...

  • Technical Business Analyst

    5 days ago

    Noida, India Brancosoft Pvt Ltd Full time

    Job Description : We are looking for an experienced and versatile technical business analyst to improve our information technology systems. In this role, your duties will include developing software programs to improve our business operations. You may also be required to provide training.To ensure success as a technical business analyst, you should...

  • Senior Academic Technical Writer

    2 months ago

    Noida, India SSSi Tutoring Service Full time

    Company Background SSSi Tutoring Services is a dynamic educational company committed to unlocking the full potential of students. SSSi Tutoring Services has been providing quality guidance to all the students since the year 2017. We ensure that our tutoring is top-notch and works for all learners. Our team of experienced and passionate tutors is the reason...

  • Senior Academic Technical Writer

    2 months ago

    noida, India SSSi Tutoring Service Full time

    Company BackgroundSSSi Tutoring Services is a dynamic educational company committed to unlocking the full potential of students. SSSi Tutoring Services has been providing quality guidance to all the students since the year 2017. We ensure that our tutoring is top-notch and works for all learners. Our team of experienced and passionate tutors is the reason...

  • Senior Academic Technical Writer

    2 months ago

    Noida, India SSSi Tutoring Service Full time

    Company Background SSSi Tutoring Services is a dynamic educational company committed to unlocking the full potential of students. SSSi Tutoring Services has been providing quality guidance to all the students since the year 2017. We ensure that our tutoring is top-notch and works for all learners. Our team of experienced and passionate tutors is the reason...

  • Senior Hris Analyst

    2 weeks ago

    Noida, India Cognex Corporation Full time

    The Senior HRIS Analyst is a member of the Employee Services (ES) team and will be responsible for supporting the support and configuration of Cognex’s Human Capital Management system (Workday). The Senior HRIS Analyst will report to the Senior Manager, HRIS and configure, test and deploy all system improvements for modules they oversee. Essential...

  • Senior Academic Technical Writer

    2 months ago

    Noida, India SSSi Tutoring Service Full time

    Company Background SSSi Tutoring Services is a dynamic educational company committed to unlocking the full potential of students. SSSi Tutoring Services has been providing quality guidance to all the students since the year 2017. We ensure that our tutoring is top-notch and works for all learners. Our team of experienced and passionate tutors is the reason...

  • Senior Business Analyst

    2 weeks ago

    noida, India ION Full time

    LAB49 is hiring Senior Business Analysts for an exciting opportunity. Elevate your career with an unparalleled experience in working with a global top tier financial partners Join us and be part of a visionary team shaping the future of innovation and growth. Don'tmiss out on this extraordinary opportunity – apply now and ignite your career. The Business...

  • Senior Business Analyst

    2 weeks ago

    Noida, India ION Full time

    LAB49 is hiring Senior Business Analysts for an exciting opportunity. Elevate your career with an unparalleled experience in working with a global top tier financial partners Join us and be part of a visionary team shaping the future of innovation and growth. Don'tmiss out on this extraordinary opportunity – apply now and ignite your career. The Business...

  • Security Analysis Senior Analyst

    1 week ago

    noida, India NTT DATA Services Full time

    Req ID:  275674  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Security Analysis Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The...

  • Security Analysis Senior Analyst

    1 week ago

    Noida, India NTT DATA Services Full time

    Req ID: 275674 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Security Analysis Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).The Security...

  • Security Analysis Senior Analyst

    6 days ago

    Noida, India NTT DATA Services Full time

    Req ID: 275674  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Security Analysis Senior Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India...

  • Technical Analyst

    4 weeks ago

    noida, India 3C Logic Full time

    Experience: 2 to 6 years Overview: As a Technical Analyst, you will play a critical role in delivering quality and effective technical assistance to our clients utilizing our proprietary contact center solutions and tools. Your primary responsibility will be to provide technical support, troubleshooting, and issue resolution for complex inquiries and...

  • Technical Analyst

    1 month ago

    Noida, India 3C Logic Full time

    Experience: 2 to 6 years Overview:As a Technical Analyst, you will play a critical role in delivering quality and effective technical assistance to our clients utilizing our proprietary contact center solutions and tools. Your primary responsibility will be to provide technical support, troubleshooting, and issue resolution for complex inquiries and...

  • Technical Analyst

    1 month ago

    Noida, Ghaziabad, India 3C Logic Full time

    Experience: 2 to 6 years Overview:As a Technical Analyst, you will play a critical role in delivering quality and effective technical assistance to our clients utilizing our proprietary contact center solutions and tools. Your primary responsibility will be to provide technical support, troubleshooting, and issue resolution for complex inquiries and...

  • Technical Analyst

    1 month ago

    Noida, India 3C Logic Full time

    Experience: 2 to 6 years Overview: As a Technical Analyst, you will play a critical role in delivering quality and effective technical assistance to our clients utilizing our proprietary contact center solutions and tools. Your primary responsibility will be to provide technical support, troubleshooting, and issue resolution for complex inquiries and...