TeleCalling Executive
1 week ago
Job Description:
Loan recovery officers are tasked to be responsible for recovering delinquent and written off debts. Loan recovery officers are entitled to solve all matters relating to loan and solution must be flexible according to the borrower's situation, culture, customs, geographic area of the occurring matters. Good character, moral, talk and communication are successful keys in problem solving and can avoid dispute. Loan recovery officer is required to carry out in a technical accurately and professional manner as the following:
● Thoroughly study credit operating manuals, procedures, guidelines, and sequence changes from competent authority and ensure to better conduct of all solutions.
● Further study social law, labor morality relating to tasks.
● Responsible for collecting delinquent and written off debts in the responsible areaThoroughly study responsible loan situation, including:- Customers' histories- Customers' geographical areas and living cultures- Loan Cycles (Loan date, default date, remaining amount and other reasons).
● Study debtors' financial positions to find out loan collection opportunities.
● Classify Pre-NPL and NPL in an accurate manner to easily solve and develop solving strategies.
● Thoroughly study reasons of customers' late repayments and NPL and report to the management to ask for advice in solving problems and improving shortcoming. ● Legal Division responsible for lawsuit against the debtors.
● Ensure to solve problems and collect loans in an efficient manner, not to cast a bad impact on the bank's good reputation.
Requirements* Qualification- 2nd PUC or any Graduation.
* Experience- Freshers and Experienced.* Skills- Candidate should have good Communication and Convincing skills.
* Language- Kannada, English and Hindi
* Gender- Male and Female
* Shift- General Shift( 9:30Am to 6:00PM)
BenefitsSalary and Incentives.
PF is available
6 Days Working and Sunday Off
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