Expert Programs Producer

2 months ago

Hyderabad, India ServiceNow Full time
Job Description

Team

The Expert Programs team develops and delivers the pinnacle of ServiceNow’s certification offerings, including the Architecture Excellence, Certified Technical Architect, and Certified Master Architect programs.  These cohort style programs offer the most advanced members of the ServiceNow ecosystem the opportunity to become a certified architect, a trusted technical advisor and valued partner who has mastered strategy, design, architecture and governance.

Role

The Expert Programs Producer is a key support agent for the delivery of the Certified Architect programs within ServiceNow.  The Producer role is responsible for the live event production, media management, platform administration, and scheduling needed to support the Expert Programs Delivery Managers in providing a world-class learning experience.

What you get to do in this role:

  • Moderate the online learning experience:
    • engage learners on the platform
    • provide feedback and guidance to the participants
    • ensure a positive and productive learning experience.
  • Manage live events, including recording, attendance, tracking participation, waiting room, breakout rooms, polling, monitoring chat, troubleshooting, etc.
  • Schedule, communicate, and post zoom sessions, including permissions and event invitations
  • Collaborate with program managers (learning strategists) to share best practices, identify areas of improvement, and contribute to the continuous development of the program
  • Edit and upload video presentations
  • Convert presentation materials to shareable media
  • Perform learning platform administration duties, such as creating course records, uploading content, managing registrations, and creating groups.
  • Manage access to 3rd party tools(Intrepid, Duarte, etc.)
  • Create required reports or summaries of key performance indicators related to programs
  • Coordinate and schedule reviewers for final exam events
  • Ensure volunteer reviewers are provided necessary instructions and materials
  • Oversee the management of exam rubrics
  • Audit and report on candidate pre-requisites
  • Coordinate trainer schedules for cohort participation
  • Oversee, respond to, and escalate support cases related to Expert Programs

Qualifications

In order to be successful in this role, we need someone who has:

  • 2+ years of hands-on project management experience
  • Experience managing projects or tasks in enterprise environments delivery business applications for one or more departments
  • Multimedia experience, including video editing, social media, web meeting management, etc., a plus


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

  • Expert Programs Producer

    2 months ago

    Hyderabad, Telangana, India ServiceNow Full time

    **Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

  • Technical Program Manager

    3 weeks ago

    Hyderabad, Telangana, India ServiceNow Full time

    Job OverviewThe Technical Program Manager - Expert Programs role at ServiceNow is a key position in the delivery of world-class learning experiences. As a member of the Expert Programs team, you will play a critical role in ensuring the success of our certification programs.

  • Producer

    4 days ago

    Hyderabad, Telangana, India Electronic Arts Full time

    **General Information**: **Locations**: Hyderabad, Telangana, India - Role ID - 207785 - Worker Type - Regular Employee - Studio/Department - EA Mobile - Slingshot Games (India) - Flexible Work Arrangement - Hybrid **Description & Requirements**: - We are a global team of creators, storytellers, technologists, experience originators, innovators and so much...

  • Global Admissions Expert

    3 weeks ago

    Hyderabad, Telangana, India Expert Education & Visa Services Full time

    About This RoleExpert Education & Visa Services, a leading education and migration consulting institution with a global presence in 14 countries, is seeking a highly skilled Senior Admissions Counselor to join our Hyderabad office.This full-time position is ideal for a professional with a maximum of 10 years of work experience who can manage the admissions...

  • Windows Kernel Programming Expert

    4 days ago

    Hyderabad, Telangana, India SmartSoc Solutions Pvt Ltd Full time

    About the RoleWe are looking for a highly skilled Windows Kernel Programming Expert to join our team at SmartSoc Solutions Pvt Ltd. As a key member of our Multi-Media Audio SW team, you will be responsible for developing and delivering drivers for different audio interfaces. You will work closely with the Device Drivers & DSP Firmware/Algorithms & SoC/IP...

  • Producer

    6 months ago

    Hyderabad, India Electronic Arts Full time

    Responsibilities : Work with the Design, QA, and Development team to manage feature creation and iteration while maintaining quality Lead the overall schedule, sprint planning, bug scrubs, spring retrospectives, and post-mortems Prioritize and drive day to day product execution making sure that we are accounting for dependencies Drive...

  • Survey Programming Specialist

    1 week ago

    Hyderabad, Telangana, India MetrixLab Full time

    About MetrixLab:We empower clients to make data-driven decisions by providing cutting-edge technology, a flexible platform, and passionate experts.MetrixLab is a leading global research and insights provider that simplifies work for our clients and enables them to deliver greater business impact.We are committed to delivering error-free projects with minimal...

  • Senior Backend Developer

    4 weeks ago

    Hyderabad, Telangana, India Awign Expert Full time

    Job OpportunityAbout Awign Expert:Awign Expert is an enterprise-focused platform that enables businesses to hire, assess, and manage highly skilled resources for gig-based projects. Our platform provides experts with a gateway to work on large-scale freelance/consulting projects with enterprises. As a newly launched business division of Awign, one of the...

  • Wireframe and Prototype Expert

    3 days ago

    Hyderabad, Telangana, India Netelixir Full time

    **Role Overview**We are seeking a highly skilled Wireframe and Prototype Expert to join our team at Netelixir. This is an exciting opportunity to work on high-profile ecommerce projects for B2B and B2C businesses.About the Role:We are looking for a Senior UX Specialist with expertise in wireframe and prototype design to conceptualize creative ecommerce...

  • Data Producer

    7 months ago

    Hyderabad, India UBS Full time

    India - Operations - Group Functions **Job Reference #** - 283346BR **City** - Hyderabad **Job Type** - Full Time **Your role** - Executes daily processes to fulfil data production and maintenance - Identifies new workforce optimisation opportunities and delivers process improvements that increases the efficiency of data production - Good understanding...

  • Expert SAP APO and BW Consultant

    3 days ago

    Hyderabad, Telangana, India SysTechCorp Inc Full time

    About the Role:As a seasoned consultant with 6+ years of experience, you will play a key role in facilitating effective communication between business partners and stakeholders.Responsibilities:Elicit, analyze, communicate, document, and validate requirements for changes to business processes, policies, and information systems.Maintain a deep understanding...

  • Program Manager for Data Science and Statistical Analysis

    2 weeks ago

    Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Bristol Myers Squibb is a leading global biopharmaceutical company with a strong commitment to innovation and excellence. As a Senior Manager, Statistical Programming, you will play a critical role in driving the development of cutting-edge statistical programming solutions that support the approval and market acceptance of our products.About the RoleThis is...

  • Full Stack Developer

    1 month ago

    Hyderabad, India Awign Expert Full time

    About Awign Expert:Awign Expert is an enterprise-focused platform that helps businesses Hire, Assess and Manage highly skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large-scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and...

  • Program Management Expert at Healthfirst

    4 days ago

    Hyderabad, Telangana, India Healthfirst Technologies Full time

    About the JobThis is an exciting opportunity to join Healthfirst Technologies as a Technical Program Manager in Hyderabad. As a Technical Program Manager, you'll be responsible for leading program management, project management, software development, and product management activities. You'll work closely with cross-functional teams to deliver successful...

  • Subject Matter Expert

    2 months ago

    Madhapur, Hyderabad, Telangana, India Sri Gajanan E-Slates Pvt Ltd Full time

    We Are #Hiring. Know anyone who might be interested Job Title: Subject Matter Expert ( C Programming Language ) Job Location: Hitec City, Hyderabad Interview Mode: F2F Fresher/Experience: 0-3yrs **Salary**: Depends on Interview Timings: 10am - 6:30pm Working Days: Monday - Saturday **Company Description** EKALASAALA is a pioneer in Career Guidance &...

  • Enterprise Program Delivery Expert

    3 days ago

    Hyderabad, Telangana, India Engineering Services company Full time

    **Delivering End-to-End AI and Analytics Solutions**We are looking for a seasoned Program Lead - Technology Consulting to lead the delivery of complex AI and analytics projects. The successful candidate will have a proven track record of driving program delivery from concept to completion.As a key member of our consulting team, you will work closely with...

  • SAP Advanced Business Application Programming Developer

    1 day ago

    Hyderabad, Telangana, India S P A Enterprise Full time

    Job Title: SAP Advanced Business Application Programming Developer - Enterprise Solution ExpertAbout S P A Enterprise:S P A Enterprise is a leading provider of innovative software solutions, committed to delivering high-quality products and exceptional customer service.Estimated Salary: $120,000 - $180,000 per year, based on location and experience.Job...

  • Distributed Streaming Systems Expert

    4 days ago

    Hyderabad, Telangana, India Criticalriver Technologies Full time

    At CriticalRiver Technologies, we're looking for an expert in Distributed Streaming Systems to lead our Kafka team. As a Kafka Engineer Lead, you'll design, implement, and maintain high-throughput, fault-tolerant, and scalable Kafka systems. Your responsibilities will include developing and optimizing Kafka producers, consumers, and streams, as well as...

  • Market Research Expert

    3 weeks ago

    Hyderabad, Telangana, India IndustryARC Full time

    IndustryARC is seeking a highly skilled Market Research Expert to join our team.About the RoleThis is an exciting opportunity for a recent graduate or early career professional with 0-2 years of experience in market research. As a Market Research Expert, you will play a crucial role in developing market expertise and contributing to the production of...

  • Statistical Programming Leader

    4 weeks ago

    Hyderabad, Telangana, India Bristol Myers Squibb Full time

    Unlock New OpportunitiesBristol Myers Squibb is a global biopharma leader that transforms patients' lives through science. As an Associate Director of Statistical Programming, you will play a critical role in leading clinical project teams and driving the development, regulatory approval, and market acceptance of our products.About the RoleThis position...