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QA Engineer

2 months ago


Bengaluru, India Fidelity Investments Full time

The Purpose of This Role

Fidelity Investments Enterprise Infrastructure is seeking a highly motivated individual as a QA Engineer with solid expertise in manual and automation software application package testing and can work as an integral member of our QA team providing expertise in quality assurance throughout the full packaging cycle of our software solutions. The QA Engineer to effectively test installation packages on Windows platform to ensure software installs correctly and is functional per requirements / guidelines to deliver high quality QA deliverables. This individual must be able to thrive in a fast-paced, dynamic, ever-changing environment. Software Application Packaging QA Engineer is typically involved in the quality assurance process for software application packaging. This role ensures that software applications are correctly packaged, tested, and ready for deployment. Below is a detailed job description for this position. The role is based in Bangalore, India.

The Value You Deliver

Minimum of 2-3 years of experience on Application Package Validation. Must have performed QA tests for the packaged applications on Windows (Win 10 & Win 11) and macOS (Sonoma). Perform Application Package Validation, troubleshooting of packages, resolving complex and escalated Application issues and deployment in the windows environment Good knowledge of the Windows registry, file and folder security, local/domain user security and general operating system Perform Endpoint OS imaging and deployments with Microsoft Autopilot provisioning & usage of Microsoft Intune to manage devices Virtualization and troubleshooting of application installations using AppV Used PowerShell/Python scripting extensively to write custom actions/ solutions Validate the requirements generated by the application owner Work with the Application Owner to resolve any issues identified with requirements Perform integration testing of Application Packages in customer Controlled Test Environment for the Software Distribution framework. Provide support for UAT by preparing the UAT environment, Coordinate the scheduling if UAT testing with customer Application Owner(s), Notify and update relevant systems with UAT status Carry out incident and root cause analysis for incidents arising out of integration and UAT testing. Daily reporting on the status of each request Communicating with Client contacts, Client vendors, and Client end-users, as necessary Excellent Analytical and Problem-Solving ability

The Skills that are Key to this role

A passion for QA and Automation with demonstrated ability to learn quickly Expertise in object-oriented programming experience Delivery focus with the ability to take full ownership Experience in working with distributed teams in different time-zones Strong commitment to quality, documentation and engineering excellence Strong communication skills, logical reasoning, analytical & problem-solving skills and adaptability Work in an agile project delivery environment. Collaborate with peers and the leadership team on process improvement ideas, policy and procedure enhancements and opportunities to improve the customer service experience.

Technical / Behavioral

Technical Skills

System Center Configuration Manager (SCCM) App-V PowerShell Python Windows Installer (MSI) Packaging ApplicationVirtualization Active Directory & Group Policy VMwareThinApp CitrixXenApp NexthinkInfinity Intune Company Portal Jamf Apple Device Management – Mac

Behavioralattributes

Team player with excellent communications, presentation and interpersonal skills. Energetic, assertive hands-on professional who enjoys the challenge of change. High level of commitment, initiative, vision and enthusiasm Must be adaptable in a changing environment and be effective in many different business settings. Ability to diagram and summarize according to audience; comfortably presents to a broad and diverse population Interacts effectively with peers to resolve issues Self-motivated with a high degree of intellectual curiosity Prepares for and adjusts to changes in operating environment Promotes positive and professional work environment

The Skills that are Good To Have for this role

Microsoft best practices for application packaging and configurations Knowledge of interaction between Operating System and application package Windows OS & macOS expertise.