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Service Management Professional
1 week ago
What you’ll be doing
As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.
Job Responsibilities
Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Create secure and high-quality code and maintains the tools that run synchronously with appropriate systems Develop scripts for automating complex business journeys and remove TOIL Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identify hidden problems and patterns in data and uses these insights to drive improvements Contribute to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, equity, inclusion, and respect
Required for the job
A Bachelor or Master’s degree in a relevant field Experience 2-5 years Experience in tools like servicenow, github. Formal training or certification on software engineering concepts and 2+ years applied experience Hands-on practical experience in application development and operational stability Experience in developing, debugging, and maintaining code in an environment with one or more modern programming languages and database querying languages Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Experience in observability monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Datadog, Splunk
Experience you would be expected to have
A PROACTIVE ATTITUDE TO ENHANCEMENTS AND BRINGING SERVICE IMPROVEMENTS & BEST PRACTICES
EXPERIENCE WORKING WITH LARGE DATA SETS
DEMONSTRATES CONTINUED PERSONAL/PROFESSIONAL DEVELOPMENT
SOFT SKILLS: THE ABILITY TO GATHER REQUIREMENTS AND PRESENT SOLUTIONS TO STAKEHOLDERS.
PROGRAMMING SKILLS : PYTHON, PLSQL, SHELL SCRIPTING
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