Service Management Professional

1 week ago


Bengaluru, India BT Group Full time

What you’ll be doing

As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

Job Responsibilities

 Execute software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems  Create secure and high-quality code and maintains the tools that run synchronously with appropriate systems  Develop scripts for automating complex business journeys and remove TOIL  Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems  Proactively identify hidden problems and patterns in data and uses these insights to drive improvements  Contribute to software engineering communities of practice and events that explore new and emerging technologies  Adds to team culture of diversity, equity, inclusion, and respect

Required for the job

 A Bachelor or Master’s degree in a relevant field   Experience 2-5 years  Experience in tools like servicenow, github.   Formal training or certification on software engineering concepts and 2+ years applied experience  Hands-on practical experience in application development and operational stability  Experience in developing, debugging, and maintaining code in an environment with one or more modern programming languages and database querying languages  Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security  Experience in observability monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Datadog, Splunk

Experience you would be expected to have

A PROACTIVE ATTITUDE TO ENHANCEMENTS AND BRINGING SERVICE IMPROVEMENTS & BEST PRACTICES
EXPERIENCE WORKING WITH LARGE DATA SETS 
DEMONSTRATES CONTINUED PERSONAL/PROFESSIONAL DEVELOPMENT
SOFT SKILLS: THE ABILITY TO GATHER REQUIREMENTS AND PRESENT SOLUTIONS TO STAKEHOLDERS.
PROGRAMMING SKILLS : PYTHON, PLSQL, SHELL SCRIPTING



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