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CRM assitant
4 months ago
Bengaluru, India HUBWORK Full timeHUBWORK started in the year 2003 with an objective of supporting the IT / Non – IT companies in recruiting and staffing.We are group of talented professionals from the field of IT, Human Resource, Finance and Training.HUBWORK have signed contracts and worked with and supported 400 + companies across India on their staffing and HR related resource services....
CRM assitant
5 months ago
The Offer
- Opportunity within a company with a solid track record of performance
- Fantastic work culture
- A role that offers a breadth of learning opportunities
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
- Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
- Ensuring the correctness of customer data and manage any data cleansing activities.
- Continually testing and refining campaigns to gain insight and maximise usage and uptake.
- Providing support on any requests or issues pertaining to CRM.
The Profile
- You have at least 2 years experience within a CRM Assistant role, ideally within the Real Estate industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of customer relationship and crm assistant
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are adaptable and thrive in changing environments
The Employer
Our client started in the year 2003 with an objective of supporting the IT / Non – IT companies in recruiting and staffing.
Our client is a group of talented professionals from the field of IT, Human Resource, Finance and Training.