Growth Account Manager

2 months ago


Chennai, India Saaki Argus & Averil Consulting Full time


Our Client is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, it has everything you need to create a world-class customer experience.


Location : Chennai.


Responsibilities

  • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
  • Acquire a thorough understanding of key customer needs and requirements
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
  • Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Requirements and skills Proven experience as key account manager
  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels Excellent organizational skills
  • Ability in problem-solving and negotiation
  • UG/PG in business administration, sales or relevant field

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