QA Manager

This is an exciting opportunity for an experienced, passionate, motivated and technically strong Senior QA Manager who will primarily improve upon the QA function and facilitate implementation of QA best practices within TR HighQ. In addition, the Senior QA Manager will manage a team of QA Leads and Engineers, including staffing, resource allocation, performance management and reporting.

About the Role 

Direct the development of the QA strategy, methodology, discipline and framework. Driving and improving the QA team in areas of agile testing and automated testing.

Provide technical leadership and expertise within the field of Quality Assurance, Testing and Test Automation.

Provide technical expertise in Testing Methodologies, Testing Processes, Test Automation, Tools and Techniques across the teams.

Ensuring that the development teams adhere to the principles, guidelines, and best practices of the QA strategy as defined.

Mentor and provide leadership to the QA leads, QA engineers and Automation developers.

Participate in interviews, induction, training and performance evaluation of QA team members.

Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.

Building and maintenance of quality standards as well as enforcing technical and testing standards.

Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.

Gather and present testing metrics and testing activities for the projects to key stakeholders.

Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.

Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.

Work with Development managers and the Software Development Leadership to develop and execute QA strategies to meet and exceed department and corporate quality goals.

About You

About 12+ years of overall experience and at least 4+ years in a QA Manager role.

Ability to build, implement and direct quality assurance principles and maintain the quality of delivery.

Experience managing testing departments or testing functions, managing large and complex activities and processes.

Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment.

Strong experience in and understanding of Test Strategy and ability to design and implement.

Strong communication skills with all the key stakeholders to ensure QA vision is understood and implemented correctly.

Be an advocate of Quality Assurance, Continuous Improvement and industry recognized Best Practices.

Experience with Testing Tools & Frameworks for functional, performance & automation testing.

Experience with Performance Testing for Web Based Applications.

Experience with continuous integration tools and source control tools.

Good experience in building and using automation frameworks.

Collaborate with Development managers, Product Management, Program Management, and other stakeholders in prioritizing the right set of Quality initiatives to meet business goals.

Strong people management skills with a proven track record in hiring, developing, and retaining high performing QA team.

Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication and proven leadership skills - with the ability to lead.

Strong written and verbal communications skills; able to effectively present to varied audiences

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What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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