Systems Engineer

4 weeks ago

Chennai, India Fortinet Full time

Objective:

Fortinet is looking for a Systems Engineer to work closely with a sales representative in Chennai to handle commercial customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Key Skills:

10+ year's experience in technical/pre-sales support as a sales or systems engineer Stupendous presentation skills 5 - 7 years experience in Network & Security  Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc  Preferably working in OEM 

Responsibilities:

Pre-sales - assist in qualifying sales leads from a technical standpoint. Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings. Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration. Conversant with networking applications and solutions. Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues. Understand and follow escalation process Provide channel partners sustainable training on Fortinet solutions and competitive differentiation Provide channel partners technical expertise and oversight as required Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell Fortinet solutions Provide complex design and systems engineering configurations Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives Participate in the development and support of presentations for customers and partners Clearly articulate technical elements of the Fortinet value proposition to customers and partners Contribute to the creation of case studies, white papers, and media articles for customers and/or partners Foster a collaborative, team-based environment, sharing best practices and building lasting relationships Effectively negotiate and pursue conflict resolution Lead strategic (organizational) opportunities and proactively provide consultative support Create customer documentation for POC Work effectively with SME, Sales and Technical Support Team

Education: Bachelors Degree or equivalent experience. 

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