Manager Investigations, Manager I
3 weeks ago
Amazon is looking for an experienced Manager with a passion for learning and investigations to lead a team of investigators in remote Work set up in the designated states: Telangana, Karnataka, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, West Bengal, Kerala, Rajasthan, Maharashtra, Punjab & Delhi
This role will work across organizations to collaborate and deliver compliant solutions to a variety of Amazon Payments business units.
Key functions of the role include: working cross-functionally with, operations, risk management, driving projects to completion; developing strategies based on data; balancing business needs and building great customer experiences.
Key job responsibilities
•Supervise, coordinate, and direct the activities of RCO staff.
•Provide leadership support to their team and manage them to achieve and constantly improve service levels based on forecast and capacity, by meeting / achieving targets, deliver process improvement, ensure road mapped project execution (and identify new ones), and focus on the people development of their team
•Recommending and implementing changes to process and work methods. Innovating and designing new or improved processes to support the business needs
•Identifies trends in team performance and recommends/ implements change to constantly raise the Performance levels in the team
•Implement best-in-class processes and practices for maintaining and exceeding productivity, quality and service level agreements
•Analyze the key levers of the business to identify trends and proactively act to improve quality and efficiency. Recruit top-quality investigators.
•People Development: by developing the career and skills of their investigator teams through continuous closure of performance feedback loops. Is expected to setup governance mechanisms on people processes. The manager would be responsible for engaging people, identifying training needs within his teams and accordingly up-skill. Responsible for creation of a roadmap based on improvement areas and career aspirations and track adherence. Should work towards creating a succession plan within his team.
We are open to hiring candidates to work out of one of the following locations:
Virtual Location - KA | Virtual Location - MH | Virtual Location - RJ | Virtual Location - TS | Virtual Location - UP
BASIC QUALIFICATIONS
- 4+ years of operational and/or retail management experience- 2+ years of team management experience
- •Extensive relevant industry experience 4+ years across Operations, Risk, Fraud investigations etc.
- •3+ years of team management experience.
- •4+ years of operation management and compliance experience; Experience using data to influence business decisions.
- •Has shown consistent performance in leading people
- •Exceptional operational, managerial, analytical and interpersonal skills
- •Proven experience across the domain of Risk/ compliance Management & Fraud. A track record driving change and innovation
PREFERRED QUALIFICATIONS
- Refer BQs-
Manager-Investigation
1 month ago
Bengaluru, India Flipkart Full timeJob title: Manager-Investigations About the Team: The Ethics and Compliance team oversees compliance matters, promotes an organizational culture that encourages law abiding and ethical conduct. They are also responsible for increasing employee awareness of the company’s compliance and ethics programs and facilitate the development & operation of these...
-
RCO Manager I Investigations, Manager I
1 month ago
Bengaluru, India ADCI - Karnataka Full time1. What is CTPS? Our mission in Customer Trust and Partner Support (CTPS) is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through technology and our people we manage risk across multiple geographies for multiple markets having its own diverse set if buyers and sellers. We focus on...
-
RCO Manager I Investigations, Manager I
4 weeks ago
Bengaluru, India ADCI - Karnataka Full time1. What is CTPS?Our mission in Customer Trust and Partner Support (CTPS) is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through technology and our people we manage risk across multiple geographies for multiple markets having its own diverse set if buyers and sellers. We focus on...
-
Manager Investigations, KYC
3 days ago
Bengaluru, India ADCI - Karnataka - A66 Full timeAre you curious about where your career in operations might take you?Amazon is looking for an experienced Manager with a passion for learning and investigations to lead a team of investigators in remote Work set up in the designated states: Telangana, Karnataka, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, West Bengal, Kerala, Rajasthan, Maharashtra, Punjab &...
-
Manager Investigations, KYC
5 days ago
Bengaluru, India ADCI - Karnataka - A66 Full timeAre you curious about where your career in operations might take you?Amazon is looking for an experienced Manager with a passion for learning and investigations to lead a team of investigators in remote Work set up in the designated states: Telangana, Karnataka, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, West Bengal, Kerala, Rajasthan, Maharashtra, Punjab &...
-
Associate Manager
2 days ago
Bengaluru, India PhonePe Full timeJob Title: Associate Manager – Ethics InvestigationLocation: Bengaluru, IndiaPhonePe values: Integrity, Positive Disruption, Learn Fast, Fail Fast, Bias for Impact, Transparency, Collaboration, Excellence in People, Openness of Thought, Customer First, Holistic Approach, Learn More. It’s Free! Passion, Perseverance and Conviction, Simplicity Breeds...
-
Associate Manager
1 day ago
Bengaluru, India PhonePe Full timeJob Title: Associate Manager – Ethics Investigation Location: Bengaluru, India PhonePe values: Integrity, Positive Disruption, Learn Fast, Fail Fast, Bias for Impact, Transparency, Collaboration, Excellence in People, Openness of Thought, Customer First, Holistic Approach, Learn More. It’s Free! Passion, Perseverance and Conviction, Simplicity Breeds...
-
Associate Manager
2 days ago
Bengaluru, India PhonePe Full timeJob Title: Associate Manager – Ethics InvestigationLocation: Bengaluru, IndiaPhonePe values: Integrity, Positive Disruption, Learn Fast, Fail Fast, Bias for Impact, Transparency, Collaboration, Excellence in People, Openness of Thought, Customer First, Holistic Approach, Learn More. It’s Free! Passion, Perseverance and Conviction, Simplicity Breeds...
-
Investigations Manager, GSC’s
1 week ago
Bengaluru, India HSBC Full timeSome careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest...
-
Investigations Manager, GSC’s
5 days ago
Bengaluru, India HSBC Full timeSome careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest...
-
Vice President, Investigator
5 days ago
Bengaluru, India JPMorgan Chase & Co. Full timeGlobal Security (GS) protects the firm's employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical...
-
Bengaluru, India ASSPL - Karnataka Full timeWe are looking to hire an insightful, results-oriented Senior Investigations Manager for the Security & Loss Prevention (SLP) function in Amazon India. The objective of the India SLP team is to mitigate security and operational risks to the associates, data, physical assets & inventory. The SLP team ensures smooth run of the day-to-day business operations by...
-
Investigation Specialist I, Middle Mile Product
3 weeks ago
Bengaluru, Karnataka, India Amazon Full timeAmazon is looking for a Investigation Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term,...
-
Manager Investigations, SAM
2 days ago
Bengaluru, India ADCI - Karnataka - A66 Full timeReady to take your compliance career in a new direction? We are looking for a compliance leader who specializes in AML/CFT risk management to join the Amazon Payments compliance team. We are looking for a candidate with demonstrated experience in financial services risk management operations, and specifically with knowledge in the practical application of...
-
Bengaluru, India ADCI - Karnataka - A66 Full timeAmazon is looking for a Investigation Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term,...
-
Investigations Specialist
4 weeks ago
Bengaluru, India ASSPL - Karnataka Full timeAmazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...
-
Investigation Specialist I, Middle Mile Product
4 hours ago
Bengaluru, India ADCI - Karnataka - A66 Full timeAmazon is looking for a Investigation Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term,...
-
Fraud & Vigilance
4 weeks ago
Bengaluru, India I Mates Consultants Full timeShare- Tweet **Posted By**:I Mates Consultants | **Posted on**: July 17, 2023**: - India Bengaluru/Bangalore - 600000-1400000 RS - 5-10 **Scope of the Role**: To handle time bound statutory notices received from Law enforcement agencies (Central Bureau of Investigation (CBI), Enforcement Directorate (ED), Serious fraud investigation officer (SFIO),...
-
Investigations Specialist
1 month ago
Bengaluru, India ASSPL - Karnataka Full timeAmazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...
-
Bengaluru, India ADCI - Karnataka - A66 Full timeAmazon is looking for a Investigation Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term,...
