Senior Business Analyst

Found in: Talent IN C2 - 3 weeks ago

Noida, India Conduent Business Services Full time

Job Description:

Job Track Description:

  • Requires formal education and relevant expertise in a professional, sales, or technical area.
  • Performs technical-based activities.
  • Contributes to and manages projects.
  • Uses deductive reasoning to solve problems and make recommendations.
  • Interfaces with and influences key stakeholders.
  • Leverages previous knowledge and expertise to achieve results.
  • Ability to complete work self-guided.
  • College or university degree required.

General Profile

  • Requires knowledge and experience in field.
  • Uses best practices and knowledge of business to improve products or services.
  • Solves complex problems and takes a new and actionable perspective on existing procedures.
  • Self-starter, requiring minimal guidance.
  • Acts as a resource for colleagues with less experience.

Functional Knowledge

  • Requires conceptual expertise of theories, practices, and procedures. 

Business Expertise

  • Has knowledge of best practices and team integration.
  • Is aware of the competition and what differentiates them.

Impact

  • Impacts a range of customer, operational, project or service activities.
  • Works within broad guidelines and policies.

Leadership

  • Acts as a resource for colleagues with less experience.
  • May guide small projects with manageable risks and resource requirements.

Problem Solving

  • Solves complex problems.
  • Takes a new perspective on existing solutions.
  • Exercises judgment based on review of multiple information sources.

Interpersonal Skills

  • Clearly explains difficult or sensitive information.
  • Works to build consensus within a team.

Responsibility Statements

  • Facilitates working sessions between customers and IT teams to define business requirements.
  • Collects complex, high-tier data from customers relating to systems and reports issues impacting service delivery.
  • Writes detailed business functional requirements documents.
  • Compiles cost assessment data for projects for supplier and vendor integration.
  • Recommends requirement changes or improvements.
  • Conducts advanced analysis on operations reports for Service Level and Operating Metrics data and trends.
  • Develops recommendations for change.
  • Considered a business resident expert for operating processes, user-based systems and governing policies and regulations.
  • Mentors less experienced peers.
  • Performs other duties as assigned.
  • Complies with all policies and standards.
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