Peoplesoft Solution Analyst-Global Payroll
1 month ago
Position Summary
This role provides application support to end users on a variety of issues/support for PeopleSoft – North American Payroll, Global Payroll, Compensation, Performance, Benefits and Time & Labor. This department will be the second level support for our worldwide users.
Duties & Responsibilities
Functions
Provide global functional support to end users. Interface with the Business to resolve PeopleSoft Human Resources and Payroll application related issues including data quality and system performance Support multi-currency financial transactions. Create and suggest workarounds for issues while waiting for fixes. Support systems’ interfaces with other enterprise system owners to ensure that business processes are streamlined, and business goals are achieved. Contribute as a key player on system upgrades (manage module(s) regression testing). System testing of all PeopleSoft Human Resources and Payroll application solutions, process and functionality, to ensure delivery of quality solutions. Create and maintain a knowledge base of issues and resolutions through ticketing system. Create and maintain training materials. Perform system testing for upgrades.
Qualifications
Qualifications
REQUIRED
Bachelor or Master’s degree in Computer Science or equivalent. Must be fluent in speaking and writing English. 3 to 5 years of experience working with PeopleSoft Human Resources, Payroll or other ERP tools. An understanding of Human Resources and Payroll. SQL knowledge to read and write queries. MS Office products experience.DESIRED
Knowledge of North American Payroll, Global Payroll , Compensation, Performance, Benefits and Time & Labor . Experience in troubleshooting functional and technical issues in HR, Benefits and Recruiting. Experience in multi-currency environment(s). Understanding of any other programing language is a plus. Working knowledge of integration through API is a plus Development experience in PeopleTools 8.5x or higher, Application Designer, Crystal Reports, PeopleCode, Application Engine, SQR, XML Publisher, Component Interface, Integration Broker is a plus. Should have good understanding of various Payroll & statutory requirements such as Tax, National Insurance, Pension etc Should be able to independently manage small to mid size projects, tasks like Project Status/Stakeholder updatesKnowledge, Skills, Abilities, and Other Characteristics
Must have demonstrated strong interpersonal skills and be able to work effectively with a variety of individuals and skill levels. Must possess good analytical skills in order to troubleshoot and resolve business process, information system and interpersonal issues. Must have the ability to be accountable for quality customer service. Must be able to complete routine assignments without direction. Must be able to prioritize issues and requests based on customer urgency-
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