Telecaller Excutive
4 weeks ago
Company Overview
Brosis Technologies - India is a leading IT development company with over 10 years of experience. We offer a wide range of IT solutions in various sectors and also provide courses in digital marketing, PHP, JAVA development, HTML, and SEO. With a team of 50+ experienced and certified professionals, we are dedicated to serving our clients with integrity and determination.
Job Overview
We are hiring a Telecaller Executive & Receptionist with 1 to 3 years of experience. This is a full-time position based in Jaipur, Rajasthan, India. As a Telecaller Executive & Receptionist, you will be responsible for handling inbound and outbound calls, as well as performing receptionist duties. Strong communication skills and telephone reception skills are required for this role.
Qualifications and Skills
- Excellent communication skills
- Ability to handle multiple calls simultaneously
- Strong telephone reception skills
- Good computer skills, including familiarity with MS Office
- Ability to prioritize and multitask
- Attention to detail and accuracy
- Customer service-oriented mindset
- Ability to work independently and as part of a team
- Junior: 1 to 3 years of experience
Roles and Responsibilities
- Handle inbound and outbound calls in a professional and friendly manner
- Greet and assist visitors and clients at the reception area
- Schedule appointments and manage the conference room calendar
- Ensure the reception area is clean and presentable at all times
- Answer queries and provide information to callers and visitors
- Transfer calls to the appropriate departments
- Take and distribute messages accurately
- Maintain records of calls and messages received
- Assist in administrative tasks as required
