Digital Solution Architect

4 weeks ago

Hyderabad, India NR Consulting - India Full time
Location Hyderabad
Exp 11-15 years

What you'll be doing...
As a Solution Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects, develop application design and provide regular support/guidance to delivery teams.

" Demonstrate Omni-channel thinking and engagement creation experience.
" Provide solutions for multiple projects simultaneously, interfacing with business clients, subject matter experts, IT and internal project managers to ensure timely delivery of initiatives and status communication to all involved parties.
" Drive digital innovation by leveraging innovative new technologies and approaches to renovate, extend, and transform the existing technology base to optimize user experience
" Understand complex architectures and clearly communicate those architectures at both a technical and executive level. Find areas of agreement, brainstorm solutions, and gain consensus and alignment on solutions.
" Evangelize and teach best practices, system design principles and adoption of new technology or techniques
" Understand technology trends and the practical application of existing, new and emerging technologies to enable new and evolving business and operating models
" Complete ownership of one or more areas within solution architecture as well as lead a set of architects

You'll need to have:
" Bachelor's or Master's Degree or equivalent
" Ten or more years of relevant work experience
" Three Years of work experience in solution/technical/enterprise architecture.
" Three years of experience in designing Pega journeys, NBAs, Predictive intelligence & machine learning analytics
" One or more experience on TMForum Open APIs implementation and design, Product Catalog, Marketing products designs
" One or more experience in designing large scale chatbot solutions, integration with chat, Voice & CRM systems, agent assistant solutions.
" One or more Solution experience in Customer and Assisted Channels, IVR, Bots, Mobile Apps, Care Applications, Stores applications.
" One or more Understanding of Cloud platforms, Microservices
" One or more PEGA BPM & Decisioning

Even Better if you have
" Good understanding of content management solutions to manage marketing content on digital platforms. Preferably AEM
" Sound knowledge about data security and encryption
" Platform/Deployment in AWS with Kubernetes
" Telecom Domain background is must.
" TOGAF, TMForum certification will be an added advantage.

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