Customer support international voice

3 days ago

Mumbai, India 2coms Full time
Job Description

Opening for International customer support role for HR voice process in a top leading MNC Mumbai

 

About The Client-

Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.

 

Job Description -

Graduate fresher and experience both can apply

Undergraduate with min 6 months and above exp can apply

 

Work Timing - Rotational shift & Night shift

Mode - Work From Office

Job Location - Mumbai Airoli (Candidates applying should be staying in Mumbai city.....pick & drop facility would be available)

Eligibility - Excellent in English Communication is must.

Nature - Contract 5 months (While this is a Contract role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end)

 



Requirements

  • Need Excellent Communication skills.
  •  Good Knowledge in Customer Handling.
  •  Candidate needs to be ok with rotational shift and Night shift.
  •  Immediate joiner would be preferred.

 

Exp Salary- CTC 40000 upto monthly + Other. (depends on last CTC and experience) 

Fresher salary- 25000 CTC monthly + other benefits

 

Shift- Rotational shift & Night shift 

        

Notice period: Immediate joiners or max 10 days notice

 

 

Qualification- 

Graduate fresher and experience both can apply

Undergraduate with min 6 months and above exp can apply

 

Experience: 06 months to 5 years experience in Customer Support, BPO,  International Voice process, Voice process, Inbound, KPO, Outbound process, US/UK/Aus Process Can Apply

Benefits

Laptop and other assets will be provided by company

 

P.F+ E.S.I + Others facility.

 

Company will give both way cab facility. 



Requirements
Candidate should have, 1.Good Communication skills 2.Take calls Over Phone which involves working in different time zones 3.Take calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.Good technical knowledge Qualification: Under Graduate/ Graduate/ Post Graduate Experience: Minimum 1 year BPO experience up to 5 Years Opening for International Voice Process for our renounced client in Navi Mumbai location. Work Timing - UK Shift (would include rotational shifts between 12pm to 12am) Mode - Only Work From Office Job Location - Vikhroli in Mumbai (Candidates applying should be staying within 30kms from Vikhroli.....pick & drop facility would be available) Nature - Contract to Hire (While this is a Contract 2 Hire role, the possibility of On-boarding on Client payroll may happen in case of exceptional performance and a business need at our Clients end) Requirements Eligibility - Excellent English Communication is must. Vikhroli in Mumbai (Candidates applying should be staying within 30kms from Vikhroli.....pick & drop facility would be available) Benefits P.F + E.S.I + Others. Company will provide you Both side cab facility.

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