Senior Network Engineer

2 months ago

Bengaluru, India RingCentral Full time

The RingCentral environment is dynamic, success-driven, team-oriented and committed to providing world class service for its customers. Do you have the ability to thrive in a fast-paced environment?  We are looking for candidates with an entrepreneurial spark

 

We’re not a phone company; we’re a cloud business-solutions provider. We've thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.

 

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

 

 

Job Description:

 

Our Network Engineer is responsible for the design, implementation and operation of the Global RingCentral Corporate Networks ensuring that the network infrastructure is operating within the design specifications.

 

This engineer will produce architectural design recommendations for upgrades and drive future network functionality and architectures. Additional tasks are to collect operational and trend statistics and to analyze performance results.

 

This position is expected to provide advanced technical support for issues that are escalated from the network and systems operations teams and is the top escalation point for all critical network related issues; training and knowledge transfers to other network team members are also expected.

 



 

 

Responsibilities:

 

  • Design complex and efficiently operable networks to support real-time protocols.

  • Network subject matter and policy expert.

  • Continuously identify and leverage new technologies or methodologies.

  • Vendor engagement.

  • Operation of the Global RingCentral Corporate network environment.

  • Capacity and performance management of existing infrastructure.

  • Execute routine changes, provisioning services and deployments.

  • Fault isolation, service recovery and incident analysis.

  • Provide level three technical support to global IT teams.

  • Participate in 24x7 on-call rotations.

  • Develop standards, procedures and other documentation.

  • Provide direction and training for other network engineers and administrators.

 

 

Qualifications:

  • 7+ years experience hands-on network engineering/design and operation of large, high-availability, global enterprise networks

  • Hands-on design, operation and support of large, high-availability, global enterprise networks.

  • Multi-vendor hardware and software environments (Juniper, Cisco, Ruckus Wireless, Palo Alto Networks, and Fortinet , Cato, Zscaler experience preferred).

  • Troubleshooting complex networks and applications.

  • Executing best practice concepts including RFC and ISO standards, SLA's, and change management.

  • Linux proficiency

 

 

Subject Matter Expert:

 

  • IP routing protocols including BGP, EIGRP, OSPF, ISIS, IP Multicast, MPLS

  • IPv4 knowledge required, IPv6 knowledge preferred

  • TCP/IP fundamentals (packet level analysis)

  • Network infrastructure including LAN, WAN, WLAN, routing, switching, load-balancing, monitoring

  • Network applications including VoIP, encryption, SSL offloading, content delivery

  • Network security including firewalls, proxies, ACL, IPSec, VPN, SSL/TLS, PKI

  • Network concepts including VRRP, EtherChannel, LACP, STP, QoS

  • Physical layer including Ethernet, optical OCx, SONET, T1/T3, FiberChannel

  • Hardware including Juniper, Cisco, Ruckus Wireless, Palo Alto Networks, Fortinet, AWS, Cato, Zscaler

 

Working Knowledge:

 

  • Network management tools including OpenNMS, CiscoWorks, JunOS Space

  • Voice and video over IP

  • Analysis tools including WireShark, IXIA, Cacti, Iperf

  • Network file systems including NFS, CIFS, NAS

  • Multimedia, collaboration and other real-time content delivery

 

 

Familiarity:

 

  • Linux and Windows administration

  • Programming and scripting such as Bash, Perl, Ruby, PHP, Powershell

  • Server hardware

  • Non-IP network protocols a plus

 

 

Education and Personal:

 

  • BS degree in Electrical Engineering, Computer Science, or related scientific disciplines

  • Expert level industry certification (e.g., CCIE, JNCIE) preferred

  • Creative problem solving and design

  • Function well in a team as well as individually

  • Excellent written and oral communications skills (American English primary)

  • Strong organizational practice

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