Process Associate

4 weeks ago

Noida, India Genpact Full time

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. 

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. 
 
Welcome to the relentless pursuit of better.

Inviting applications for the role of Process Associate, Record to Report
In this role, we require someone with extensive knowledge and experience in, Record to Report- Servicing of Loans & Leasing portfolio which would primarily involve account maintenance, bank reconciliations, payment processing, invoicing, and investor reporting.

Responsibilities
Loan Account Administration
• Onboarding of loans in system of record
• Seamless process of invoicing and report any discrepancies in process to management. 
• Payment processing via Check, wire, ACH with no errors.
• Timely Account maintenance involving due date changes, contact info updates, assumptions, cancellations, etc to be processed within agreed TAT with client.
• Refunds issued to borrowers are processed within agreed SLA 
• Ensuring Quality checks are performed with 100% peer audit and 30% FLM audit on all deliverables.
• Validation of all cash/ financial transaction via Cash Reconciliation at end of day.
Accounting
• Preparing of Daily/monthly collection & operating reconciliations 
• Reporting of open items to management and to client on agreed timelines
• Preparing and accurately delivering of daily and monthly reporting to client with SLA.
• Processing of sales & repurchases within agreed timelines.
• Processing of refunds and filings checks within SLA. 
• Credit reporting is delivered to client as per agreed timeline.
Others
• All CORA workflows are actioned on daily basis and no workflow is open > 4 days without any valid reason.
• 100% peer audit and 30% FLM audit is performed on each activity and discrepancies to reported.
• Ensure all SLAs/KPIs are met as per agreed in client contract.
• SOPs to referred while processing and all recent changes are updated immediately.
• Errors are reported on the error tracker on daily basis.
• All knowledge gaps are reported to FLM to seek guidance.

Qualifications we seek in you
Minimum Qualifications
• B.Com

Preferred Qualifications/ Skills
• Good Written/Verbal Communication
• MS Excel Knowledge, Pivot, VLOOKUP, Macros, PowerBi
• Quality Lean/Process Improvement knowledge

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