Telemarketing Specialist

4 weeks ago

Ernakulam, India lsd Full time

Job Overview


Full-Time Telemarketing Specialist position at lsd in Ernakulam, Kerala, India. Salary range: Competitive. Junior level position with 1 to 3 years of experience.


Qualifications and Skills


  • 1-3 years of experience in telemarketing or sales
  • Strong communication and interpersonal skills
  • Proven track record of successful sales or lead generation
  • Familiarity with CRM systems and telemarketing tools
  • Self-motivated and target-oriented
  • Ability to work well in a team environment
  • Proficient in using social media platforms for marketing purposes
  • Excellent problem-solving and negotiation skills
  • Attention to detail and ability to multitask


Roles and Responsibilities


  • Contact potential customers via telephone to promote our products or services
  • Generate leads and drive sales through outbound calls
  • Identify and qualify prospects, understanding their needs and providing appropriate solutions
  • Build and maintain a strong customer database
  • Meet individual and team targets on a monthly basis
  • Provide excellent customer service and assist customers in resolving any queries or concerns
  • Update and maintain accurate records of all interactions in the CRM system
  • Collaborate with the sales and marketing teams to optimize campaign performance