Senior Product Management Associate

4 weeks ago

Chennai, India Athenahealth Full time

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

About Collector team: Our team of product managers work on the very core of Athena RCM processes, comprising of Claim submission, follow up and processing of incoming remittances and posting against receivables, patient billing, patient statements and collections among other workflows. We work on solving complex business problems f or a wide range of stakeholders covering everyone from customers - both practices and patients, Technology enabled services and our multiple BPO vendors. Our work is quite complex and highly automated and involves working with athenanet and a host of third-party software to enable a seamless experience for our customers with their money and receivables tracking. 
 

Position Summary:  This role manages the product for a functional area. PO for 1 scrum team with narrow scope, junior membership, and limited dependencies. 
 

Responsibilities may include, but are not limited to: 

60% Interpreting strategy into visions and actionable plans for the product 

Creates multi-release product roadmaps (multi-release) and communicates internally, noting the stages and timelines for various work.  Determines whether experiments, alpha and/or beta stages are needed to determine Product-Market fit and appropriately defines and utilizes them  Works with the Product Leadership to prioritize problems or themes to reach the outcomes  Defines the outcome for sprints and releases, and prioritizes the initiatives for the scrum teams.  Works with the UX team to identify and understand the user problems and requirements.  Analyzes the scope of the product area and makes decisions about the actions needed on how to proceed to realize the outcomes outlined in the product strategy  Conduct analysis for new initiatives; gathers information, end user feedback and experiments to reduce uncertainty  Identifies product gaps and defines requirements to fill these product gaps 
 

40% Executing on products with a cross-functional team 

Works with the developers and designers to build a product that meets the expected outcomes and market needs.  Works with both UX and Development to understand design or technology implications in solution ideas.  Build, groom and prioritize the backlog  Articulates crisp user requirements, user stories and documentation  Communicates requirements and constraints and facilitates the team in a brainstorm to figure out how to best satisfy needs from the customer and the business.  Works with the product leadership to recommend the best course of action to achieve intents.  Verifies and provides feedback on requirements as delivered to ensure they are solving business problems  Gains alignment from multiple stakeholders; recognize the need for alignment  Understands product dependencies and negotiates the trade-offs with the appropriate product managers.  Participates in scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospective 
 

Education, Experience, & Skills Required 

Bachelor’s Degree required, in Computer Science, Business, or Product Design preferred  5+ years overall professional experience, inclusive of a minimum of 2-3 years of product management experience  Experience working with Agile (Scrum) teams desired  Understanding of healthcare / health IT environment a plus  Experience testing and validating value of products in the market  Demonstrated success at driving vision and prioritization of products in a dynamic environment using analytic and quantitative capabilities  Ability to explain your positioning to various people around the company in an effective way  Excellent verbal and written communication skills, especially with senior leaders and customers 
 

Behaviors & Abilities Required: 

Ability to make good and timely decisions that keep the organization moving forward.  Ability to focus on the desired outcomes and value for both the business and the customers when making decisions regarding execution and delivery.  Ability to work in conjunction with engineering and design estimate the level of effort, dependencies, blockers, and contingencies.  Ability to understand the value of and can create strong problem statements and metrics that are actionable, focused, and inspiring to achieve correct business outcomes. 

About athenahealth

Here’s ourvision:  To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.

Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.

Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.

Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued. 

We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. 

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