SAP GTS Analyst

7 days ago

Bengaluru, India Solventum Full time
Thank you for your interest in working for our Company.Recruiting the right talent is crucial to our goals. On April 1,2024, 3M Healthcare underwent a corporate spin-off leading to thecreation of a new company named Solventum. We are still in theprocess of updating our Careers Page and applicant documents, whichcurrently have 3M branding. Please bear with us. In the interim,our Privacy Policy here:continues to apply to any personal information you submit, and the3M-branded positions listed on our Careers Page are for Solventumpositions. As it was with 3M, at Solventum all qualified applicantswill receive consideration for employment without regard to theirrace, color, religion, sex, sexual orientation, gender identity,national origin, disability, or status as a protected veteran.JobDescription:

ERP/ SAPS4 Support Operations Analyst, GTS(Solventum)

3MHealth Care is nowSolventum

AtSolventum, we enable better, smarter, safer healthcare to improvelives. As a new company with a long legacy of creating breakthroughsolutions for our customers’ toughest challenges, we pioneergame-changing innovations at the intersection of health, materialand data science that change patients' lives for the better whileenabling healthcare professionals to perform at their best. Becausepeople, and their wellbeing, are at the heart of every scientificadvancement we pursue.

Wepartner closely with the brightest minds in healthcare to ensurethat every solution we create melds the latest technology withcompassion and empathy. Because at Solventum, we never stop solvingfor you.

The ImpactYou’ll Make in thisRole

Joining ourERP/SAP S4 HANA Run Support Organization as an IT Analyst, you willhave the opportunity to tap into your curiosity and collaboratewith some of the most innovative and diverse people around theworld.

This role will becritical to secure seamless ERP Operations across all globallydeployed S4 HANA and adjacent application capabilities globally.You will become part of our IT team which is centered in our GlobalCapability Center in Bangalore India which will scale significantlyas we are deploying our new ERP S4 based ecosystems of solutionsacross the world.

We arelooking for IT Subject Matter Experts in Global Trade Compliance(SAP GTS) business processes including Master Data Management, SAPeCommerce Cloud, 3rd party Integrations using SAP BTP and otherintegration technologies with an excellent technical background inSAP S4 HANA, BTP, GTS, andMulesoft.

Solventum follows acloud first approach to provision IT solutions. Our SAP environmentis provided through RISE forSAP.

The role will require acombination of strong technical skills in the mentioned ERPsolutions in combination with working experience from a role in aSAP S4 Technical Center ofExcellence.

Here, you willmake an impact by:

  • Analyze, troubleshoot and provide technical fixes for incidents impacting theoperation of the Solventum ERPplatforms.
  • Monitoring the ERP system toidentify any issues or anomalies, investigate and troubleshootsystem errors, performance bottlenecks, and other technicalproblems.
  • Collaborate with other teams (such asBasis administrators and developers) to resolve issuespromptly.
  • Handle incoming incidents and servicerequests related, prioritize, and categorize incidents based ontheir impact and urgency and provide timely resolution or escalateto higher-level support if needed.
  • Assist inapplying patches, updates, and upgrades to the ERP system whereapplicable and ensure that the system is up to date with the latestfixes and enhancements, collaborate with Software vendors and SaaSproviders.
  • Manage user roles and authorizationsand ensure compliance with security policies and accesscontrols.
  • Maintain documentation related tosystem configurations, processes, and procedures and generateregular reports on system health, incidents, and performancemetrics.
  • Depending on your SAP S4 RUNexperience you will provide those services on Level 2 or Level 3and therefore also have the potential to grow within our teamalongside with your increasingexperience.
  • Coordinate with developers forcustomizations, enhancements, and bugfixes.
  • Participate in testing and validation ofchanges. Assist in managing system changes, transports, andtransports approvals.
  • Ensure proper changecontrol processes arefollowed.

YourSkills and Expertise 
 

To set you up for success in thisrole from day one, Solventum requires (at a minimum) the followingqualifications:

  • Bachelor’s degree incomputer science, information technology or a related field 
  • Minimum of 3 years prior SAP ERP Level 2support experience
  • Certifications specific tothe SAP S4 modules or boundary solutions as listedabove

Additionalqualifications that could help you succeed even further in thisrole include:

  • Experience working with(or for) SAP, Certified Partners, Managed Services providers orSystem Integrators
  • Experience in amulti-national large company – preferably in LifeSciences
  • Work experience in a customer SAP ERPCenter of Expertise
  • Understanding of ERP bestpractices in process design, configuration, anddevelopment
  • Excellent interpersonal,presentation, written and team collaborationskills.

Worklocation:

  • Bangalore,India

Solventum iscommitted to maintaining the highest standards of integrity andprofessionalism in our recruitment process.  Applicants mustremain alert to fraudulent job postings and recruitment schemesthat falsely claim to represent Solventum and seek to exploit jobseekers.

Please note that allemail communications from Solventum regarding job opportunitieswith the company will be from an email with a domain of@solventum.com. Be wary of unsolicited emails ormessages regarding Solventum job opportunities from emails withother email domains.

Please note: your applicationmay not be considered if you do not provide your education and workhistory, either by: 1) uploading a resume, or 2) entering theinformation into the application fieldsdirectly.SolventumGlobal Terms of Use and PrivacyStatement
Carefully read these Termsof Use before using this website. Your access to and use of thiswebsite and application for a job at Solventum are conditioned onyour acceptance and compliance with these terms.Please access the linked document byclicking here, select the country where you areapplying for employment, and review. Before submitting yourapplication you will be asked to confirm your agreement withthe
terms.

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