Associate, Client Onboarding/Transitions/Conversions/KYC II

2 weeks ago


Pune, India BNY Mellon Full time

Associate II (Grade H), Contracts & Client Lifecycle Management, Markets Client Onboarding

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Associate II (Grade H), to join our BUSINESS SEGMENT OR CORPORATE ORGANIZATION. This role is located in PUNE, Maharashtra, HYBRID.

In this role, you’ll make an impact in the following ways: 

  • Under moderate direction, conduct assigned operational and data analysis activities related to client onboarding for Contract Management (CM) & Client Lifecycle Management (CLM) processes.
  • Perform contract facilitation, document management, contract lifecycle management while onboarding, maintenance and off boarding / termination of contracts.
  • Prepare for Enablement and Implementation tasks i.e. mapping of accounts into external and internal platforms like Bloomberg, 360T, Barracuda, FX All, Apollo, iFX Manager, iConfirm, EPX, DFX, iDeal Forex, FX Daily Mark, NAX, FXPP post CDD & KYC checks, Regulatory checks and SSI upload.
  • Perform tasks on systems like JIRA Confluence, NAX, GCG Docs Manager. EVISORT, NEXEN, SharePoint, etc.
  • Ensure activities meet all compliance, legal and regulatory requirements
  • Liaise with partner teams like Sales, RM, Clients, TMG, Regulatory, Docs Manager, Liquidity Margin Services & Segregation team for any gaps and updates.
  • Assist with account closure off boarding process by deactivating account mapping in both internal and external platforms.
  • Initiate timely escalations and regular follows using the escalation matrix and other means that does not affect work relations and at the same time ensures there is a progress in the on cases and open items. 
  • Participate in Audits, training and other business calls.
  • Impart training to new joiners and share process updates with the team in a timely manner.
  • Work on UAT Testing, Fault Resolution, Remediation items, Projects, Bulk requests, Breaks management
  • Create Audit Reports, MIS and Reporting Tool and present it to higher management and business on daily/weekly/monthly basis. 
  • Maintain pipeline tracker will full accuracy.
  • Drive business calls with clients, stakeholders, and wider teams.
  • Participate in Idea generation programs and propose process improvement plans

To be successful in this role, we’re seeking the following: 

ELIGIBILITY & QUALIFICATION (E = Expected, D = Desired)

  • M.Com/MBA or PG Dip in Finance/Management with a minimum work experience of 5 years in Custodian or Investment Bank. (E)
  • A minimum of 2 years relevant experience in CLM and Contract Management (E) 
  • Good understanding of contracts/agreements like CACA, ACA, MMF Services Agreement, ISDA, CSA, Custody Agreement, A&D letter, Client Categorization Letter, Spot Rep Letter, FCDTA, GMRA, ‘MRA, CDEA, SDL, etc. (D)
  • Awareness of Financial Regulations like CASS, Dodd Frank, EMIR, MIFID, ESMA Guidelines, FED Regulations, etc. (D)
  • Knowledge of client onboarding process, trade lifecycle and products like FX Spot, Forwards, Derivatives, FX Swaps, FX Options, FX Overlay, Custody FX, (E)
  • Experience of client-facing role and/or stakeholder management roles (E)
  • Static mapping experience on external platforms like GTSS, Bloomberg, 360T, Barracuda, CLS, TradeNexus, Integral FX ALL, etc. (D)
  • High proficiency in MS Word, Excel, PowerPoint, PowerBi, VISIO and other MS Office Tools (E)
  • Proficiency in Macros, VBA, SQL will be an added advantage (D)
  • Excellent communication (both verbal and written) and able to conduct business calls (E)
  • Awareness of US, EMEA Financial Regulations especially CASS, MIFID, Dodd Frank, QFC, SBS, CFTC (D)
  • Experience in managing projects, delivering process training, creating MIS and reports, participating in UAT testing. (D)
  • Ready to work in APAC and EMEA shift and work from office at least 3 days per week (E)
  • Quick Learner and able to transfer knowledge, updates and conduct process training (E)
  • Be a team player, ability to work under pressure and carry a positive attitude (E)

At BNY, our culture speaks for itself. Here’s a few of our awards: 

  • America’s Most Innovative Companies, Fortune, 2024
  • World’s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
  • “Most Just Companies”, Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg’s Gender Equality Index (GEI), 2023


Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.


BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.



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