AVP, Specialist, Operations, Loan Administration, Corporate Banking

1 month ago

Mumbai, India DBS Bank Full time

Business Function

:

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

IBG and PSL Loan Specialist: Responsible for PSL specific loan products – Co lending, BC Lending, Direct Assignment deals. Will also be managing IBG corporate loan products including offshore FCY loans.

Key Accountabilities

Manage the IBG and PSL ops activities handling various products across corporate and PSL customers Understanding the system nuances and drafting the processes for various NBFC partners. Engaging with the business teams to grow the PSL business. Managing and co ordinating with the NBFC partner on the co-lending & Direct assignment deals. Loan Disbursal & Loan Servicing (Interest reset, Rollover, Restructuring, Advices, Rate Uploads) Regulatory reporting & adherence to guidelines issued by RBI & other Monetory authorites Manage process risks & Management awareness of incidents Ensure systems are geared as per business requirements. Ensures High level of employee engagement UAT for product enhancement & development in Finacle and Creavenue system.

Job Duties & responsibilities

Ensure timely and accurate delivery of – Loan booking and disbursements / Loan accounting and servicing Liasoning with Credit teams/Branches/Risk Team/Recon Team/RM’s etc for Smooth operations. Own the Customer Transaction end to end Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unit. Understanding & highlighting the risks in the process, and work on process improvements Handling various internal & external audits independently, and keeping the unit audit-ready at all points of time. Ensure that the Team and Self KPI’s and KRI’s are managed and maintained as per the unit’s expected standards. Ensuring the transactions are done as per the processes and policies of the bank on Trade Operations Capable of managing project level deliverables and targets Ensuring the GLAO and other reconciliations are performed in timely manner

Required Experience

At least 8-9 years experience in banking of which 2-3 years should be in Managerial position Self-motivated with good interpersonal and communication skills. 6-7 years of Work Experience in handling the Loan operations (retail and corporate) and Customer onboarding KYC. Should have handled Projects related to some kind of system implementation/migration. Should have strong analytical & interpersonal skills Ability to Manage team Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to loan/securitization transactions. Excellent Client / Customer management skills, business orientation. Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis, Should possess some experience in handling PSL related products viz. Co lending, Direct assignment. Should possess good MS excel capabilities and have a proven track record in working with such projects.

Education / Preferred Qualifications

Graduate / Post-Graduate with relevant work experience in banking.

Technical Competencies

Excellent hold of MS Excel capabilities Good Computer Skills Overview of systems used in Loan Operations

Core Competencies

Process Management People Management Leadership Skills Strategizing and Problem solving skills

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