Administrator - Enterprise Applications (Atlassian)

5 months ago

Pune, India Evolent Health Full time

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a differencein everything from scrubs to jeans.

Are we growing? Absolutely and Globally. In 2021 we grew our teams by almost 50% and continue to grow even more in 2022. Are we recognized as a company you are supported by for your career and growth, and a great place to work? Definitely. Evolent Health International (Pune, India) has been certified as “Great Places to Work” in 2021. In 2020 and 2021 Evolent in the U.S. was both named Best Company for Women to Advance list by Parity.org and earned a perfect score on the Human Rights Campaign (HRC) Foundation’s Corporate Equality Index (CEI). This index is the nation's foremost benchmarking survey and report measuring corporate policies and practices related to LGBTQ+ workplace equality.

We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:

Administrator - Enterprise Applications, Corporate IT Infrastructure (Remote)

Administrator, Atlassian Applications is a remote position part of the Digital Workplace Services team as a part of Evolent’s Corporate IT Infrastructure department. This position will report to the Lead of Digital Workplace Services. The Administrator position requires strong technical experience focusing on production support of Atlassian data center applications - Jira, Confluence, and Crowd (including all integrations and add-ons).

The Administrator is accountable for implementation, support, administration, and maintenance of Evolent’s Atlassian application tools and the integrations. Including but not limited to handling support tickets, producing reports, managing integrations, facilitating requirements and design sessions with functional users, end user training, and documenting system configurations.

Responsibilities

Lead and support all administrative functions of Jira, Confluence, and Crowd on Microsoft Azure.Provide creative cloud architecture and coding solutions, participate in the entire application life cycle from design to development, testing, deployment, and support of various applications.Develop, automate, and deploy standard and custom solutions to functional users.Write custom code in Groovy to integrate with other internal and external applications.Produce custom reports and perform system health checks.Create Jira projects, workflows, permissions, notifications, and custom fields.Engage with vendors’ Support teams to resolve application issues on escalated problems.Create Confluence spaces, archive, move and purge content as needed.Manage upgrades and maintenance of software and integrations, including staging and production launches.Maintain and update documentation related to architecture, operations, and support.Ensure that the needs of all customers are met accurately and in a timely fashion, as documented in team Service Level Agreements (SLAs).Continue to improve technical expertise by researching and identifying new processes and technological alternatives to resolve problems and implement continuous improvement.Adhere to and advocate all requirements of IT Privacy and Security Policies and Procedures.Provide occasional weekend and after-hours support as needed, as well as on-call coverage for Sev-1 issues.Required to work in EST/CST business hours.

Qualifications:

Required

Bachelor's degree in an IT-related field, or equivalent experience2+ years of experience supporting datacenter/server based Atlassian applications Jira, Confluence, and CrowdHands on experience with JQL, SQL, REST APIs, manage SSL certs, Apache Tomcat and JVM tuning.Experience working with audit, privacy, and security requirements, including SOX, SOC2, and HIPAA.Working knowledge of Agile software development methodology, to include release planning and deployment.Experience with change management while leading enterprise adoption of standardized tools and processesOutstanding written and verbal communication skills, with the ability to negotiate effectively.Ability to build trust and form effective relationships with team members and business stakeholders.Ability to work in a dynamic environment, including the ability to manage and prioritize tasks while maintaining a service-oriented work ethic.Must be very detail-oriented, organized, and able to work independently to support multiple complex projects simultaneously in a fast-paced environment.

Preferred

Skills preferred: Groovy, PowerShell – or any scripting experience.Experience with Azure cloudExperience in healthcare ITPrevious experience with third party on-prem software implementation, administration, and supportCreative problem-solving skills, with the ability to adapt an approach as needed for each engagement.

Mandatory Requirements:

We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

​

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

  • Atlassian Administrator

    4 weeks ago

    Pune, Maharashtra, India Rocket Software Full time

    Job Title: Atlassian AdministratorJob Summary:Rocket Software Inc. is seeking an experienced Atlassian Administrator to join our IT/Engineering team. The ideal candidate will be responsible for the administration, maintenance, and optimization of our Atlassian tools, including Jira, Confluence, Bitbucket, and other related applications.Key...

  • Atlassian Administrator

    2 months ago

    Pune, Maharashtra, India Rocket Software Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: Job Description Summary: Atlassian Administrator Position Overview: Key Responsibilities: - Administer and maintain Atlassian tools (Jira, Confluence, Bitbucket, etc.) - Configure and customize Jira projects, workflows, permissions, and issue types -...

  • Atlassian Administrator/ Atlassian Architect

    6 months ago

    Pune, Maharashtra, India Verveba telecom Full time

    **Role: Atlassian Administrator** **Work Location: Pune, Maharashtra (Onsite Role)** **JOB DESCRIPTION**: - Administer user permissions for Jira Cloud and Confluence Cloud, ensuring appropriate access levels and security. - Set up and configure projects in Jira, including workflows, issue types, and fields. - Manage Confluence spaces, including creation,...

  • Atlassian Cloud Engineer

    3 weeks ago

    Pune, Maharashtra, India Pratiti Technologies Pvt. Ltd. Full time

    Job DescriptionWe are seeking a highly skilled Atlassian Cloud Engineer to join our team at Pratiti Technologies Pvt. Ltd. The ideal candidate will have a strong background in Atlassian Cloud Suite and experience in migration, administration, configuration, development, and support of Atlassian cloud products in a large-scale enterprise environment.Key...

  • Senior Atlassian Administrator

    1 week ago

    Pune, Maharashtra, India Xoriant Full time

    Job Title: Senior Atlassian AdministratorAbout the Role: We are seeking a highly skilled Senior Atlassian Administrator to join our team at Xoriant. The ideal candidate will have a strong background in administering Atlassian tools and a passion for delivering excellent customer service.Key Responsibilities:Administer and configure Atlassian tools including...

  • Atlassian Cloud Engineer

    4 weeks ago

    Pune, Maharashtra, India Pratiti Technologies Pvt. Ltd. Full time

    Job Title: Atlian DevOps EngineerWe are seeking a highly skilled Atlian DevOps Engineer to join our team at Pratiti Technologies Pvt. Ltd. The ideal candidate will have a strong background in Atlassian Cloud Suite and experience in migration, administration, configuration, development, and support of Atlassian cloud products in a large-scale enterprise...

  • Enterprise Applications Administrator

    7 days ago

    Pune, Maharashtra, India Evolent Health Full time

    About This RoleEvolent Health is a company that's changing the way healthcare is delivered. We're looking for a skilled Administrator to join our Corporate IT Infrastructure team, specifically for our Atlassian applications. This role will be part of our Digital Workplace Services team and will report to the Lead of Digital Workplace Services.Key...

  • Atlassian Cloud Engineer

    2 weeks ago

    Pune, Maharashtra, India Pratiti Technologies Pvt. Ltd. Full time

    Job Title: Atlassian Cloud EngineerAbout the Role:We are seeking a highly skilled Atlassian Cloud Engineer to join our team at Pratiti Technologies Pvt. Ltd. The ideal candidate will have extensive experience in the migration, administration, configuration, development, and support of Atlassian cloud products in a large-scale enterprise environment.Key...

  • Atlassian Expert

    2 weeks ago

    Pune, Maharashtra, India OS Mgmt Consulting Services Full time

    Job Title: Atlassian Administrator or Developer for PuneAt OS Mgmt Consulting Services, we are seeking an experienced Atlassian Administrator or Developer to join our team in Pune.About the Role: As an Atlassian Administrator or Developer, you will be responsible for managing various Atlassian tools, including JIRA, Confluence, Jira Service Management, and...

  • Atlassian / Jira Administrator

    4 weeks ago

    Pune, Maharashtra, India Emtec Full time

    About BridgenextBridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need.Job SummaryWe are seeking a highly skilled Jira and Confluence administrator to join our team. As a Jira and Confluence administrator,...

  • Atlassian Cloud Engineer

    3 weeks ago

    Pune, Maharashtra, India Pratiti Technologies Pvt. Ltd. Full time

    Job DescriptionWe are seeking a highly skilled Atlassian Cloud Engineer to join our team at Pratiti Technologies Pvt. Ltd. The ideal candidate will have a strong background in Atlassian Cloud Suite and experience in migration, administration, configuration, development, and support of Atlassian cloud products in a large-scale enterprise environment.Key...

  • Enterprise Applications Administrator

    4 weeks ago

    Pune, Maharashtra, India Evolent Health Full time

    About Evolent HealthEvolent Health is a company that is changing the health of the nation by changing the way healthcare is delivered. Our mission is to make a difference in the lives of our customers and employees. We believe in innovation, teamwork, and a commitment to excellence.Job SummaryWe are seeking an experienced Administrator to join our Digital...

  • Administrator - Enterprise Applications (Atlassian)

    5 months ago

    Pune, Maharashtra, India Evolent Health Full time

    Your Future Evolves Here Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving force that brings us to work each day. We believe in embracing new ideas, challenging ourselves and failing forward. We respect and celebrate individual talents and team wins....

  • Enterprise Applications Administrator

    3 weeks ago

    Pune, Maharashtra, India Evolent Health Full time

    About Evolent HealthEvolent Health is a healthcare company that aims to change the way healthcare is delivered. Our mission is to improve the health of the nation by changing the way healthcare is delivered. We believe in embracing new ideas, challenging ourselves, and failing forward. We respect and celebrate individual talents and team wins. We have fun...

  • Atlassian Cloud Suite Expert

    2 weeks ago

    Pune, Maharashtra, India Pratiti Technologies Pvt. Ltd. Full time

    Job Title: Atlassian Cloud Suite ExpertAbout the Role:Pratiti Technologies Pvt. Ltd. is seeking an experienced Atlassian Cloud Suite Expert to join our team. As an Atlassian Cloud Suite Expert, you will be responsible for migrating, administering, configuring, developing, and supporting Atlassian cloud products in a large-scale enterprise environment.Key...

  • Atlassian / Jira Administrator

    2 weeks ago

    Pune, Maharashtra, India Emtec Full time

    About Company:Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need.Our global consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering,...

  • Atlassian / Jira Administrator

    5 months ago

    Pune, Maharashtra, India BridgeNext Full time

    **Atlassian / Jira Administrator**: **Job ID**: Atl-ETP-Pun-621 **Location**: Pune **About company**: Bridgenext is a global digital consultancy that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our global consulting and delivery teams...

  • Atlassian Cloud Engineer

    6 days ago

    Pune, Maharashtra, India Pratiti Technologies Pvt. Ltd. Full time

    About the RoleWe are seeking a highly skilled Atlassian Cloud Engineer to join our team at Pratiti Technologies Pvt. Ltd.The ideal candidate will have a strong background in Atlassian Cloud Suite and experience in migration, administration, configuration, development, and support of Atlassian cloud products in large-scale enterprise environments.Key...

  • Atlassian Specialist for Pune

    2 weeks ago

    Pune, Maharashtra, India OS Mgmt Consulting Services Full time

    Job Title: Atlassian Specialist for PuneJob Summary:We are seeking an experienced Atlassian Specialist to join our team at OS Mgmt Consulting Services. As an Atlassian Specialist, you will be responsible for administering and customizing Atlassian tools, including JIRA, Confluence, and Bitbucket.Key Responsibilities:Analyze current functionality to identify...

  • Atlassian Developer for Pune

    6 days ago

    Pune, Maharashtra, India OS Mgmt Consulting Services Full time

    **Job Description:**We are seeking a highly skilled Atlassian Administrator and Developer to join our team at OS Mgmt Consulting Services.**Key Responsibilities:**Analyze and document current functionality to identify areas of improvement.Manage user permissions and perform application administration tasks.Test new tool versions and Atlassian marketplace...