Front Desk Executive

4 weeks ago

Kalyan, India Headstrong HR Consulting Services Full time

About the Job

Skills

Interpersonal Communication

Customer Service

management

Job Title: Front Desk Executive - Real Estate Developer Lobby


We are seeking a professional and customer-focused Front Desk Executive to manage our lobby and provide exceptional customer service to our clients and visitors. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and a strong knowledge of the real estate industry.


Responsibilities:

  • Greet and welcome clients and visitors to the lobby in a professional and friendly manner.
  • Manage the lobby, including answering phones, responding to emails, and scheduling appointments.
  • Provide accurate and timely information to clients and visitors about the company and its services.
  • Maintain a clean and organized lobby area, ensuring a professional and welcoming atmosphere.
  • Manage incoming and outgoing mail and packages.
  • Assist with administrative tasks, such as data entry, filing, and record-keeping.
  • Collaborate with other teams, such as sales and marketing, to ensure a seamless customer experience.
  • Handle customer complaints and resolve issues in a timely and professional manner.
  • Keep track of office supplies and ensure that the lobby is fully stocked and ready for visitors.
  • Manage conference room bookings and ensure that they are clean and ready for use.


Requirements:

  • Bachelor's degree Preferred
  • Minimum of 6 months of experience in a customer-facing role, preferably in the real estate industry.
  • Excellent communication and interpersonal skills.
  • Strong knowledge of the real estate industry and its terminology.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Strong attention to detail and accuracy.
  • Professional and polished appearance and demeanor.
  • Ability to work independently and as part of a team.


If you meet the above qualifications and are interested in a dynamic, challenging role in real estate developer lobby, please submit your application. We offer competitive compensation and benefits packages, as well as opportunities for growth and advancement.

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