Senior Operational Trainer

1 month ago

Chennai, India UnitedHealth Group Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Coding Trainer is expected to establish an academy for the internal Home Care Coding Specialist – Diagnosis (HCS-D) certification and provide training to new hires to help them secure the certification.

To deliver process training for resources hired for the aligned business (LHC)

Primary Responsibilities:

Create, develop, and deliver a medical coding refresher training course for Home Care Coding Specialist – Diagnosis (HCS-D)Accomplish training readiness and all logistics required to conduct the academy training (coding manuals, training rooms, etc.)Prepare learning materials whenever requiredResponsible for tracking assessment scoresOrganize, coordinate, and communicate training programs for the businessProvide feedback on regular basisPartner with leadership to provide coaching during trainingProvide feedback to management on individual and group training resultsProvide feedback to the instructional design teamOutlier managementTraining DevelopmentReview and update training materials as neededSelf-Motivating attitudeAbility to facilitate diverse groups of peopleTeam PlayerAttention to detailQuality focusFlexible to travel depending on business requirement to conduct training from different sitesWilling to keep oneself updated with all annual coding updates and do production to keep the skills aliveComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Educational background: healthcare-related is preferred with at least 3+ years experience as a coderProfessional coder certification with credentialing from AAPC (CPC, CIC, COC) and/or AHIMA (CCS) to be maintained annually2+ years of experience working as a coder in outpatient or inpatient coding. Experience in training is preferred1+ years of experience in Home Healthcare CodingWillingness to upskill oneself and get certified in process training curriculum & HCS-DWorking knowledge of computer functions and applications such as Microsoft Office (Outlook, Word, Excel) and Windows operating systemsAbility to deliver desired results in different training modes (face to face, virtual)Willing to work on weekends, holidays, and shifting schedules

Preferred Qualifications:

Knowledge & working experience in any of the below mentioned specialties. (Preferred) Evaluation & ManagementEmergency DepartmentAncillarySurgery & Same Day Surgery

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

#njp

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