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Manager Operations

3 months ago

Mumbai, India Arthan Full time

We are seeking a highly motivated and experienced Operations Manager to provide strategic support for our network of 5 Advanced Technology centers / Focused on Manufacturing Technology within the TVET (Technical and Vocational Education and Training) ecosystem. This role will act as a central point of contact (SPOC) for management and government departments, ensuring efficient and effective delivery of training programs, maximizing student placement success, and maintaining compliance with government regulations.

Responsibilities:Provide Strategic Oversight and Support:
  • Collaborate with center managers to implement operational strategies thatenhance the efficiency, effectiveness, and quality of training programs.
  • Analyze center performance metrics, identify areas for improvement, andrecommend process improvements. 
  • Stay current on industry best practices and emerging trends in TVET andmanufacturing technology. 
  • Develop and implement continuous improvement initiatives across thenetwork of technology centers. 
  • Oversee budget planning and allocation for the technology centers. 
Government Relations and Compliance: 
  • Foster strong relationships with government departments involved in theTVET ecosystem. 
  • Act as the Single Point of Contact (SPOC) for government inquiries,program approvals, funding, and compliance requirements. 
  • Ensure training programs adhere to all government regulations andreporting standards. 
  • Prepare reports and documentation as required by government partners.

Student Placement and Employer Relations: 

  • Develop and implement strategies to maximize student placementopportunities in the manufacturing industry. 
  • Build relationships with potential employers and industry partners.
  • Collaborate with center managers to support student placement activitieslike resume writing, interview preparation, and job search skillsworkshops. 

Support Center Operations: 

  • Provide ongoing support and guidance to center managers on operationalbest practices. 
  • Conduct regular operational reviews at technology centers to identifyareas for improvement and offer solutions. 
  • Facilitate communication and knowledge sharing between differenttechnology centers.
Qualifications: 
  • Bachelor's degree in Engineering, Business Administration, or a related field(preferred) 
  • Minimum 10 years of experience in operations management, with at least 5 yearsdirectly related to the TVET ecosystem or vocational training delivery. 
  • Proven experience in developing and implementing operational strategies forefficiency and effectiveness.
Expected Skillset:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders (government, instructors, students, employers).
  • Strong problem-solving and analytical skills.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Project management skills (familiarity with methodologies like Agile or Waterfall).
  • Data analysis skills to interpret performance metrics and identify trends.
  • Budget management experience.
  • Excellent written and verbal communication skills.
  • Ability to travel frequently and work independently.
  • Strong attention to detail and accuracy.
  • Ability to work effectively under pressure and meet deadlines.
  • Commitment to quality and continuous improvement.

Benefits:
  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and growing industry.
  • Make a positive impact on the lives of students by supporting their careerdevelopment.

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