Senior Process Executive-Voice
4 weeks ago
Online Specialist - CM
Qualification :
Graduate (exclusion :
BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility :
Stakeholder/Business Management :
• Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center. • Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). • Client products to the customer (Analytics, YouTube etc). • Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients. • Create and manage Risk and mitigation plan based on discussion with project stake holders. • They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications. • Report to the manager on performance status and any escalations.Web :
Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TATDesign :
Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracyCustomer Relationship Management :
• Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues. People/Team. • Contribute to and participate proactively in knowledge sharing sessions. • Participate and contribute to organizational activities.Must Have Skills
Speaking EnglishEmployee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Apr 18 2024
-
Voice Process Executive
4 weeks ago
Hyderabad, India Triedge Solution Full timePosition**:Voice Process Executive** **Salary**: 15000 - 25000monthly Location:hyderabad **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Supplemental pay types: - Performance bonus Ability to commute/relocate: - Bhubaneshwar, Orissa: Reliably commute or planning to relocate before...
-
Process Executive
6 days ago
Hyderabad, India Cognizant Technology Solutions Full time**Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...
-
Process Executive
1 week ago
Hyderabad, India Cognizant Full time**Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through...
-
Bpo Voice Process Executive
1 month ago
Hyderabad, India Triedge Solution Full timePosition**:BPO Voice Process Executive** **Salary**: 15,000 - 25,000 Monthly Location: Hyderabad **Job Description**: Good communication skills. **Job Type**: Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work...
-
Non voice process
4 weeks ago
Hyderabad, India VU JOB SOLUTION Full timeEmail support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time.Email...
-
Non voice process
1 month ago
hyderabad, India VU JOB SOLUTION Full timeEmail support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time. Email...
-
Non voice process
1 month ago
Hyderabad, India VU JOB SOLUTION Full timeEmail support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time.Email...
-
International Voice Process
1 month ago
Hyderabad, India Cynic Technologies Full timeTechMahindra Title: International voice process Type: INBOUND VOICE No.of openings:20 Requirements:Excellent communication, target telecom profiles and strong in sales/billing/Tech BAND U1 for 12 to 17months experience, BAND U2 for 18+ months experience **Salary**: 12 to 17months of relevant international inbound Voice in telecom process: upto 35k. 18+...
-
International Voice Process
4 weeks ago
Hyderabad, India NLB Tech Full timeLOCATION - HYDERABAD - Hi Tech City Madhapur, Telangana PROCESS - VERIZON TYPE: VERIZON CONNECT AND WIRELESS VOICE (INTERNATIONAL PROCESS) CAB FACILITY Available both sides EXPERIENCE-GRADUATE WITH 1 YEAR EXPERIENCE UNDERGRADUATE WITH 1 YEAR EXPERIENCE ROUND- VOICE - 1. HR ROUND 2. UAT ROUND 3. VOICE VERSANT ROUND- 58 Cutoff 4. OPS ROUND 5 days...
-
International Voice Process
7 days ago
Hyderabad, India Provost Solutions Full time**Position : International Voice Process** **Experience : 2 to 3 Years** **Salary : Based upon current salary 20% hike** International Voice Sales Process Job Description: We are seeking an experienced sales representative with at least 2 years of experience in International Telemarketing (US Voice Process) or Inside Sales to generate new leads and drive...
-
Senior Process Executive-Voice
4 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full timeOnline Specialist - CMQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management: • Administering and helping to manage Client's Product support for the customers who call/chat or email in the support center. • Customer support to international customers...
-
Process Executive
1 month ago
Hyderabad, India Cognizant Technology Solutions Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
International Voice Process
4 weeks ago
Hyderabad, India Raising Global Solutions Full timeHiring For International Voice process Qualification: U grad and Graduates With Excellent communication skills Shifts : Rotational shifts and offs Location : Hyderabad
-
International Voice Process
4 weeks ago
Hyderabad, India Mikil Staffing And Manpower PVT LTD Full timePosition: International Voice Process Specialist (Payments Department - US Tax Domain) **Responsibilities**: 1. Payment Queries Handling: Manage a high volume of inbound and outbound calls related to payments, focusing on US tax-related transactions and inquiries. 2. Taxation Expertise: Provide expert guidance and support to clients/customers regarding...
-
International Voice Process
1 month ago
Hyderabad, India Cynic Technologies Full time**1)Techmahindra** **Process:Verzion wireless Telecom-Process** Designation:International voice process Qualification: Any Graduation Experience: 12 months international voice exp is required Excellent communication in english work from office: 2ways cab provided. CTC willbe 3.2lpa to 5lpa based on...
-
Process Executive
4 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
Process Executive
4 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full time**Online Analyst - Adv** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
Process Executive
4 weeks ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full time**Online Analyst - CM** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). - Client products to the customer...
-
Process Executive
1 month ago
Hyderabad, Telangana, India Cognizant Technology Solutions Full timeOnline Analyst - CMQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management: • Administering and helping to manage Client's Product support for the customers who call/chat or email in the support center. • Customer support to international customers over...
-
Voice Process
1 month ago
Hyderabad, India MoSahay Associate Full timeProcess Type : Voice process, Healthcare Grade : H1/H2 Having experience on AR Calling/RCM/Denail BPO Shifts: Rotational shifts - 9 Hours - Day Shifts, 5days Requirement : Communication skill will able to take a call. Cab: One way Cab & One way shuttle. WFO Interview Process: - 1st round: HR - 2nd round: Write Assessment(B2 Band Cutt-off) - 3rd round:...