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Estates Officer, Grade-AO, Mumbai

2 months ago

Mumbai, India Foreign, Commonwealth & Development Office Full time
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category Foreign, Commonwealth and Development Office (Operations and Corporate Services) Job Subcategory Estates Job Description (Roles and Responsibilities)

Main purpose of job:
Effective estates and residential contract, inventory and estates related works to ensure FCDO policies are followed and value for money is achieved.

We reserve the right to review, revise or amend the roles and responsibilities from time to time reflecting the changing needs of business.

Roles and responsibilities / what will the jobholder be expected to achieve:

Ensure the residential and estates inventory and asset register is up-to-date, including the procurement and disposal of equipment and furnishings in line with FCDO policy. Maintaining the inventory of office furniture in a secure and tidy condition, stocks at optimum levels to meet any contingency disaster but kept to the minimum according to audit guidelines. Ensure deep cleaning, snags are completed during change of officer in accommodation. Line manage the handyman. Plan and assign the day-to-day tasks for handyman/vendors based on work requests from staff and update them about progress/completion. Manage all documents such as PPM calendar, Master task list etc. related to maintenance, repairs carried out in office or leased apartments. PCA documents to be monitored and updated. Manage float items with regular update of float list and liaise with UKB staff for delivery and pick up of float. Processing, record keeping and making arrangement of payments including Utilities payments. Liaise with India Payable team for Supplier Maintenance Form, Purchase order, Distribution set etc and also liaise with GTPC, Manila to resolve any issue with regard to payment process. Ad hoc duties delegated by Estates manager. Co-ordinate duties of outsourced housekeeping staff.


Learning and development opportunities (and any specific training courses to be completed): 
Office will provide on the job training.

Essential qualifications, skills and experience

Essential on arrival: 

At least 3 years’ experience in facilities management / property management and involved in invoice processing, customer service. Education Qualification: Bachelor's Degree or Diploma Certificate Knowledge of basic procurement. Worked in multi-cultural environment. Good coordination with different vendors to complete the work on time as per agreed quality. Good negotiation skills. An innovative approach to problem solving and a positive attitude. Excellent interpersonal and communication skills both in English, Hindi with a strong customer focus. Good knowledge in Microsoft Office (Word, Excel, PowerPoint etc.) A proven track record of delivering results to a higher standard with tight deadlines. Flexible, resilient under pressure and decisive with a proven track of delivering results.

Language requirements:

Language: English, Hindi and Marathi. Level of language required: Good proficiency in writing and speaking in English. Desirable qualifications, skills and experience

Desirable:

Experience in compliance related activities & documentation.  Willingness to work additional hours as necessary which will be compensated with time off in lieu. Experience working in diplomatic mission / international organisation and/or multinational companies. Required behaviours Communicating and Influencing, Making Effective Decisions, Managing a Quality Service, Working Together Application deadline 3 October 2024 Grade Administrative Officer (AO) Type of Position Full-time, Permanent Working hours per week 40 Region South Asia & Afghanistan Country/Territory India Location (City) Mumbai Type of Post British Deputy High Commission Number of vacancies 1 Salary Currency INR Salary INR 53,642 per month plus 12% Provident Fund and 6% Superannuation Type of Salary monthly Start Date 4 November 2024 Other benefits and conditions of employment

For British High Commission candidates, the Country Based Staff BHC Terms & Conditions will apply.

For other than BHC Candidates, salary will be all-inclusive of INR 53,642 per month plus 12% Provident Fund and 6% Superannuation

Additionally, the BHC offers a great benefits package that includes annual domiciliary medical cover, plus a Group Hospitalisation Scheme with INR 500,000 floater cover for your immediate family which includes self, spouse/partner and children up to an age of 23 years and irrespective of age, only if with, physical or mental disability.

No relocation or any other related costs or assistance will be provided. FCDO does not pay for any travelling, accommodation & relocation expenses incurred and/or accept any financial risk, including cancellation or reschedule costs.

Please note - BHC does not deduct tax at source and employees are required to ensure that any requirements of local income-tax law are complied with in full. Employees who are not liable to pay local income tax on their Mission salary, e.g., some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.

FCDO operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require. The BHC is recognised as a good employer, with a robust, fair and transparent performance management & appraisal system linked to increments and staff bonuses. We have a 5-day working week, plus annual leave, public holidays, maternity leave provision, special leave, paid sick leave provision; ample development opportunities, travel opportunities, a good organisational culture, and excellent work/life balance. 

Around half of our work forces are women. We treat people with respect and equality and have a policy of zero tolerance for any form of discrimination, bullying, or harassment. 

This is a good opportunity to be part of a strong, diverse team, working in the biggest network that FCDO has anywhere across the globe. We are aiming to make it the best