MS Engineer
2 weeks ago
Job Description
Want to be a part of our team?
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability, and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training.
Provides support to customers/users where the product is highly technical or sophisticated in nature.
Working at NTT
The MS Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions .The MS Engineer s responsible for managing tickets of low to high complexity.
Key Roles and Responsibilities:
Ensure that assigned infrastructure at the client site is configured, installed, tested, and operationalPerform necessary checks, apply monitoring tools and respond to alertsIdentify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detailAssist in analyzing, assigning, and escalating support callsInvestigate third line support calls assigned and identify the root cause of incidents and problemsReport and escalate issues to 3rd party vendors if necessaryProvide onsite technical support to clients and provide field engineering services to clientsConduct a monthly random review of incidents and service requests, analyze and recommend improvement in qualityProvide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTTProactively identify opportunities for work optimization including opportunities for automation of work
Knowledge, Skills, and Attributes:
Academic Qualifications
Required Experience:
Skills Summary
Cisco Routers and Switches, Internet Access, Network Support, Routing Protocols, TroubleshootingWhat will make you a good fit for the role?
Remote Type:
Equal Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Apply from local Career site Apply from local Career site Back to search results-
MS Dynamics Engineer
2 weeks ago
Pune, India SPECTRUM AV TECHNO CONSULTANTS Full timeDescription :We are seeking a skilled professional to join our team as an MS Dynamics 365 version 1612 and MS ADX version Dynamics Cloud Migration Specialist. In this role, you will be responsible for overseeing the migration of our MS Dynamics 365 version 1612 and MS ADX version Dynamics Cloud to ensure a seamless transition and optimal performance. The...
-
Engineer - MS Certification
2 weeks ago
Pune, Maharashtra, India Seagate Full timeThe Product Assurance Engineering Team is part of the Seagate Quality function and is accountable and responsible for the verification and validation of products in Seagate's HDD, SSD and Systems portfolios. We are part of a fast-paced, global team with the objective of delivering the world's most affordable solution for mass capacity environments. We have...
-
Engineer - MS Certification
4 weeks ago
Pune, India Seagate Full timeThe Product Assurance Engineering Team is part of the Seagate Quality function and is accountable and responsible for the verification and validation of products in Seagate’s HDD, SSD and Systems portfolios. We are part of a fast-paced, global team with the objective of delivering the world’s most affordable solution for mass capacity environments. We...
-
Engineer - MS Certification
4 weeks ago
pune, India Seagate Full timeThe Product Assurance Engineering Team is part of the Seagate Quality function and is accountable and responsible for the verification and validation of products in Seagate’s HDD, SSD and Systems portfolios. We are part of a fast-paced, global team with the objective of delivering the world’s most affordable solution for mass capacity environments. We...
-
Field Sales Executive
2 weeks ago
Pune, Maharashtra, India Engineer Construction Wala Full time**Company Description** Welcome to Engineer Construction Wala, Pune's premier civil construction company. We pride ourselves on going beyond traditional building methods by combining modern technology and timeless craftsmanship to bring architectural dreams to life. With over 500 successful projects, we are committed to delivering top-quality construction...
-
MS Engineer
4 weeks ago
pune, India NTT Full timeJOB DESCRIPTION NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
MS Engineer
4 weeks ago
pune, India NTT DATA Full timeJob Description NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help...
-
MS SQL Developer
4 weeks ago
pune, India Simplify Healthcare Full time*Designation - Software Engineer (MS-SQL)*Job Location - Magarpatta City, Pune*Experience - 3 to 8 yrs.Description :The Software Engineer - SQL will be responsible for SQL development in SQL server. This is an individual contributor role and will work with other Developers and Product Managers throughout the software development life-cycle, including unit...
-
MS Senior Network Engineer
4 weeks ago
Pune, India NTT DATA Full timeJob DescriptionNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...
-
MS SQL Developer
2 weeks ago
Pune, Maharashtra, India Simplify Healthcare Full time*Designation - Software Engineer (MS-SQL) *Job Location - Magarpatta City, Pune *Experience - 3 to 8 yrs. Description : The Software Engineer - SQL will be responsible for SQL development in SQL server. This is an individual contributor role and will work with other Developers and Product Managers throughout the software development life-cycle, including...
-
MS SQL Developer
4 weeks ago
Pune, India Simplify Healthcare Full time*Designation - Software Engineer (MS-SQL)*Job Location - Magarpatta City, Pune*Experience - 3 to 8 yrs.Description : The Software Engineer - SQL will be responsible for SQL development in SQL server. This is an individual contributor role and will work with other Developers and Product Managers throughout the software development life-cycle, including unit...
-
MS SQL Developer
4 weeks ago
Pune, India Simplify Healthcare Full time*Designation - Software Engineer (MS-SQL)*Job Location - Magarpatta City, Pune*Experience - 3 to 8 yrs.Description : The Software Engineer - SQL will be responsible for SQL development in SQL server. This is an individual contributor role and will work with other Developers and Product Managers throughout the software development life-cycle, including unit...
-
MS SQL Developer
4 weeks ago
Pune, India Simplify Healthcare Full time*Designation - Software Engineer (MS-SQL) *Job Location - Magarpatta City, Pune *Experience - 3 to 8 yrs. Description : The Software Engineer - SQL will be responsible for SQL development in SQL server. This is an individual contributor role and will work with other Developers and Product Managers throughout the software development life-cycle,...
-
MS Senior Network Engineer
6 days ago
Pune, India NTT DATA Full timeJob DescriptionMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
-
MS Senior Network Engineer
6 days ago
Pune, India NTT Full timeJOB DESCRIPTIONMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...
-
IT Engineer
4 weeks ago
Pune, India BHTC Full timeIT Engineer (m/f) MS, Linux, Backup & VCEngineeringPune, IndiaYour responsibilities:Responsibity for all tasks referring to Technical Services area MS, Linux, Backup & VC (Back Office, Front Office, and Cloud)Responsiblility for the analysis, the design, the implementation, the operation, and the support of the IT MS, Linux, Backup and VC ServicesProviding...
-
Intern - Ms Certification
4 weeks ago
Pune, India Seagate Technology Full time**About our group**: The Product Assurance Engineering Team is part of the Seagate Quality function and is accountable and responsible for the verification and validation of products in Seagate’s HDD, SSD and Systems portfolios. We are part of a fast-paced, global team with the objective of delivering the world’s most affordable solution for mass...
-
IT Engineer
4 weeks ago
pune, India BHTC Full timeIT Engineer (m/f) MS, Linux, Backup & VC Engineering Pune, India Your responsibilities: Responsibity for all tasks referring to Technical Services area MS, Linux, Backup & VC (Back Office, Front Office, and Cloud) Responsiblility for the analysis, the design, the implementation, the operation, and the support of the IT MS, Linux,...
-
IT Engineer
4 weeks ago
Pune, India BHTC Full timeIT Engineer (m/f) MS, Linux, Backup & VC Engineering Pune, India Your responsibilities: Responsibity for all tasks referring to Technical Services area MS, Linux, Backup & VC (Back Office, Front Office, and Cloud) Responsiblility for the analysis, the design, the implementation, the operation, and the support of the IT MS, Linux, Backup and...
-
MS Senior Network Engineer
4 weeks ago
Pune, India NTT Full timeJOB DESCRIPTIONNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our...