Business Consulting- SRM analyst

1 month ago

Bengaluru, India NTT DATA Services Full time

Req ID: 292567 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Business Consulting- SRM analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role and Responsibilities

 

  • Documents and maintains the process and procedures.
  • Participates in requirements discussions and helps to resolve cross-functional conflicts.
  • Reviews stories for accurate definition and acceptance criteria
  •  Ensures consistent execution of the process across the organization.
  • Provides formal process testing and UAT sign-off.
  • Reports on the effectiveness of the process to senior management
  • Works closely with platform owner and demand manager to prioritize the relevant backlog.
  • Performs application maintenance to include performance monitoring and error identification and remediation.
  • Manages support for unassigned request.
  •  Manages instance security: user/group access, administration, access control lists. etc.
  •  Provides configuration assistance to Engineering team.
  • Ensures requirements are understood, developed, tested, and delivered to specification.
  • Owns the relationship with project Managers to identify, prioritize, model, and document business, process, and data requirements.
  • Experience with Excel, Access and other database programs

 

Experience – Desirable

  • 5 to 7 years of experience in similar role.
  • Worked on Banking Domain with tier 2 level managers.
  • Strong in service now reporting and governance data documentation .
  • Strong background of ITIL process knowledge
  • Experience on Platform support, application support, project analyst.

 

Skills and Knowledge

  • Strong interpersonal skills.
  • Out of the box customer centric thinking
  • Excellent written and oral communication skills; demonstrated experience in the ability to communicate with, engage and inspire a wide range of audiences.
  • Ability to develop, plan and implement short and long-range goals.
  • Ability to keep current on technological developments/trends.
  • Ability to evaluate resources for applicability to projects.
  • Ability to write and deliver complex documents for sophisticated audience.

 

 

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com.

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