Deputy Manager

9 months ago


Mumbai, India Piramal Group Full time

Business: Consumer Products 
Department: IT
Location: Kurla, Mumbai
Travel: Low

Job Overview IT Sales Force Automation (SFA) and Dealer Management System (DMS) Application Support. We are seeking an experienced IT professional to join our team as an Application Support Specialist for Sales Force Automation (SFA) and Dealer Management System (DMS), particularly with expertise in the BIZOM application. The candidate should provide technical expertise and support for these critical business applications, ensuring smooth functioning, resolving issues, and optimizing performance to meet business objectives.
Reporting Structure

Will report to Head of Business IT

Experience Overall exp to years Proven experience ( to years) in supporting Sales Force Automation (SFA) + [ years] expertise specifically in the BIZOM Dealer Management System (DMS) system. Must have experience in Excel, MS Word, PPT presentation, making excel report Strong understanding of DMS functionalities, configurations, and integrations. Proficiency in troubleshooting technical issues Excellent communication skills with the ability to convey technical concepts to non technical stakeholders. Experience in collaborating with cross functional teams and managing multiple priorities. Hands on BIZOM application especially on various module of DMS and SFA (Mandatory) Experience in /Willing to exploring new technologies for potential application within business team
[SharePoint, RPA, Qlik Sense etc.]. good to have Certifications in relevant technologies or applications. A Knowledge of industry best practices in DMS. FMCG industry practices [Sales/Marketing].
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