Technical Program Manager
1 month ago
Visa’s Corporate IT organization is made up of several teams that all work towards the same goal: To build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive.
We prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future.
The CIT Project Management Office (PMO) is seeking a Project Manager to deliver technology solutions using traditional and iterative software development methodologies in a matrixed environment. Key responsibilities include:
· Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters and other documentation needed for funding approvals
· Set clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery
· Perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines
· Proactively identify, manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments
· Provide high quality customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly
· Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, and financial institutions and strategic partners, as needed.
· Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled
· Ensure that all projects are in compliance with Visa's Project Management Methodology and Key Controls
· Keep project status updated in project management tools and maintain meticulous records (e.g., project financials, schedule, issues, risks, change control decisions)
· Provide support to PMO management for integrated planning activities, project portfolio reporting and coordination
· Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
· Minimum of bachelor’s degree in Computer Science or related discipline or equivalent with 5 years of work experience
Preferred Qualifications
· 6 or more years of work experience with a bachelor’s degree
or
· 4 or more years of experience with an advanced degree (e.g. Masters, MBA, JD, MD)
or
· 3 years of relevant experience with a PhD
· Experience using Agile methodology
· PMP and/or CSM certifications are a plus
· Strong process orientation - solid understanding of project management techniques, methodologies and best practices
· High degree of business acumen and technical competency - ability to balance and bridge technology and business needs - project and program management
· Demonstrated organizational, planning and analytical skills, including project scheduling, estimating, risk identification, and change management
· Excellent verbal, written, and presentation skills, and demonstrated ability to effectively communicate technical and business issues and solutions across multiple organizational levels
· Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
· Independent judgment and mature decision-making skills to deal with technology projects that often have enterprise-wide scope and may have significant cost and time-to-market impacts
· Ability to work independently, yet seamlessly integrate activities and collaborate effectively within a program team and across other organizations
· Ability to influence without direct authority to achieve necessary goals
· Solid analytical and problem-solving skills - ability to think strategically
· Proficiency in the use of Microsoft Office tools (Microsoft Word, Excel, PowerPoint, Visio, Project, SharePoint)
· Experience in working with agile lifecycle and/or tracking and process management tools, e.g. JIRA, JIRA Align
· Legal and compliance project management experience is a plus
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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