Telesales Representative | INR | September 2024

4 weeks ago

Thiruvananthapuram, India DevFinders Full time

A UK-based client is seeking an enthusiastic and driven outbound Tele-sales Representative to join their dynamic team remotely. This role is particularly focused on capitalizing on warm purchased leads, where the successful candidate will engage potential customers through outbound calls, demonstrating persuasive communication skills to convert these leads into actual sales. 


Their duties include purchasing leads from preferred platforms, initiating sales with potential customers over the phone, and communicating with clients via telephone and email. They are responsible for closing deals with clients, meeting individual sales targets, and utilizing CRM and booking systems for effective customer management. Sales representatives must also have proficiency in Microsoft Word, Excel, and Outlook to streamline their work processes. They are tasked with providing comprehensive information and guidance to help clients make informed decisions. Moreover, after-sales service is an essential aspect of their responsibilities, as they must ensure customer satisfaction and address any concerns or issues that may arise post-purchase.


Since this is a remote role, applicants must possess their own laptop and a stable internet connection, enabling them to work independently and efficiently from their chosen locations. The ideal candidate will be self-motivated, organized, and resilient, with the ability to handle objections and maintain a positive attitude throughout the sales process.


This is an exciting chance to contribute to the growth of a reputable company while enhancing one’s own sales skills and potential earnings, making it an appealing option for those looking to advance their career in tele-sales.


What you need to know: 
  • Working hours are 17:00pm - 01:30am Monday - Friday 
  • 1 weekend shift (13:00pm - 09:30pm Saturday - Sunday) every 6-8 weeks - compensated with pay and time off for weekend work. 
  • Shift coverage over the festive period will be required, with compensation.
  • Salary: Provable On Target Earning (OTE) in excess of INR 45,000
    (Consists of INR 25,000 basic plus uncapped commission earnings)
  • 40 days paid holiday annually
  • Fully remote working (own laptop essential)


Skills Required :

  • At least 2 years proven experience in tele-sales
  • Sales experience in the cleaning industry is advantageous.
  • Excellent interpersonal and problem-solving skills.
  • High level of communication skills and exceptional English pronunciation
  • Even-tempered and the ability to handle rejection and stress in soliciting customers
  • Good track record of successfully meeting sales quota, preferably over the phone
  • Good knowledge of MS Word, Excel & Outlook.
  • Good negotiation skills with the ability to resolve issues and address complaints
  • Ability to work individually and in a team environment.

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