Senior Technical Program Manager

6 days ago

Bengaluru, India Expedia Group Full time

Senior Technical Program Manager

Expedia Group is seeking a motivated, highly driven and hardworking Technical Program manager to work in a highly collaborative, fast-paced, high-energy environment.  
In this position, you will own the program working with a team of engineers, and product managers building features for Expedia Group Global Payments (EGP)  and work with business and product partners to drive the roadmap and strategy for the group in this area. As someone who loves to look beyond the status quo, you will be in tune with team dynamics and constantly work to improve your team. You will use agile methodologies to plan ahead, understand and communicate priorities clearly and work closely with product owners, engineers and partners to refine product ideas down into shippable user stories. 


Expedia Group Global Payments (EGP) offers a highly dynamic set of services that enable customers from all over the world to pay for travel in a variety of ways. We build, operate and improve payment services for Expedia Group's brands, our customers, our suppliers (hoteliers, airlines, vacation rental agencies, etc.), and our corporate needs. We do this accurately and at scale, processing over $100 billion payments in 55+ currencies in over 155 countries every year, and across a diverse set of payment options This opportunity presents great challenges and the ability to have a tremendous business impact.  
 


What you will do: 

  • Conduct functional walk through of features/functionality for the brands in focus 

  • Perform data, functional & tech stack analysis to build streamlined requirements that address customer issues 

  • Work with Product to build roadmap and project plans for technology teams to deliver on. 

  • Identify risks, issues & drive them to mitigation/resolution as required 

  • Produce presentations & status reports to keep partners & team members abreast on priorities, efforts and goals. 

  • Keep open channels of communication among all Expedia team members. 

  • Understand how well your team delivers, actively seek feedback and improve how the team works. 

  • Balance speed and quality while driving development, release and problem resolution. 

Who are you: 

  • 6 - 12 years, shows mastery of capabilities required and can demonstrate how they are used. Relevant experience required or [higher education]

  • Excellent written and verbal communications; able to improvise and communicate ideas/positions on an ad hoc basis 

  • Excellent skills at encouraging working relationships and driving teamwork. 

  • Solid attention to detail, problem solving and analytical skills. 

  • High degree of proficiency with project management including issue and risk identification and management, handling change and its prioritization, resource and task scheduling and communication of project status and details. 

  • Experienced with capturing business requirements, removing ambiguity and working with the team to build clear plans and project artifacts with attention to detail. 

  • Experience in working with Senior leadership across multiple product and engineering areas 

  • Experience on developing highly available and scalable products with alert and monitoring systems. 

  • Experience delivering products in web/ RESTful APIs and data systems. 

  • Exposure to delivering products using cloud infrastructure. 

  • Good to have an understanding on High-level designs, NO-SQL, and an exposure on JIRA plugins 

  • This role is not expected to code at any point of time but must have the sound technical breadth to handle any technical meeting. 

  • 6+ years of experience directly and indirectly leading large product-based software development projects 

  • Bachelor's degree in computer science, Engineering or related technical field 

  • Solid experience in building, developing and operating teams of technical program managers who owned and optimally drove enterprise scale, multi-functional technical projects 

  • Strong bias-to-action, problem solving & organizational skills 

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