Lead - Software Engineering

1 month ago

Bengaluru, India Fidelity Investments Full time

The Purpose of This Role

To lead and drive all aspects of production readiness, availability and resiliency of critical Applications, Batches & Infrastructure representing various business units while being centrally aligned to the Production Services organization. Offer a plethora of opportunities to augment knowledge across multiple dimensions of Technology at the same time retaining key focus on mainframe technologies. The team has in-depth knowledge on Defined contribution business who work with the client relationship managers, product teams in business to address incidents reported by participants and plan sponsors along with supporting the batch cycles and the online environments.

The Value You Deliver

Provide daily operational support for the FPRS, OMNIPAY, and Disc Recon applications and related mainframe system environment.

Provide coding, testing, and implementation of COBOL batch, online and Control-M solutions to resolve production issues.

Lead and drive the incident bridges to mitigate and fix the production issues.

Mentor the team to work independently and to ensure the Mainframe environment production stability

Respond to user inquiries regarding application-related problems.

Participate in small to large initiatives ranging from application incident resolution work to project related tasks.

Document operational procedures and share knowledge with the rest of the Operations team and other teams.

The Skill & Experience Requisites

Must be experienced in developing and maintaining systems in the MVS mainframe environment.

Proven analytical and problem-solving skills.

Experience with COBOL, JCL, DB2, VSAM, MVS, Endeavor, ISPF, TSO, CICS, Control-M, and basic IBM utilities.

Experience coding, testing, and implementing COBOL solutions.

Must be capable of learning complex processes quickly and can learn through independent research.

Ability to Lead, mentor and work as part of a team as well as independently.

The applicant should demonstrate effective communication skills, both written and verbal.

Ability to learn and work quickly to meet business deadlines.

Familiarity with ITIL processes like Incident management, Change/Problem management

Balancing delivery with ad hoc workloads and re-evaluating priorities

Penchant to learn new technologies & increase technical fungibility

Excellent interpersonal skills

5 to 6 years of a proven track record with a B.E/MCA/Equivalent

Valuable Addons:

Learning Opportunities : Dedicated learning time on a weekly basis. Outstanding array of online and offline resources for learning like LinkedIn Learning, Pluralsight etc. Strong emphasis on Domain knowledge

Career Path guidelines : Enablement through guidelines for upskilling and career growth at the enterprise level. Support for career mobility at all levels

Innovation Focus : Support for new insights and differentiators at work. Helpful forums and programs assisting in groundbreaking work

How your Work Impacts the Organization

Business Unit Overview

EI&O – PS

Production Services (EI&O-PS) is a centralized support services organization in the Enterprise Infrastructure & Operations group of Fidelity. EI&O-PS supports + applications across Fidelity business units providing roster based on call rotation (follow the sun model). Services provided by EI&O-PS include Application and Batch Support via Incident management, Change management, Environment management, UI, Middle Tier & Database Services, Mainframe operations, Release Services & Performance Engineering services.

For an overview on Fidelity Investments (India) visit:

Team: EI PS WI FPRS Mainframe Application Support
Location: Bangalore

Certifications:

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