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Cloud Engineer
3 months ago
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential
The Opportunity
"FICO is seeking a Senior Observability Engineer who thrives working in a fast paced Cloud environment. The individual will play a vital role within a global team focused on Observability, requiring close collaboration with Product ,Infrastructure, DevOps, and Core Services teams.” – Director, Cloud Engineering.
What You’ll Contribute
- As an Observability Engineer, you will be responsible for maintaining and improving our observability infrastructure, ensuring optimal performance, and minimizing downtime.
- Work with product teams to ensure the successful integration of Observability into the development and deployment pipelines.
- Collaborate with various teams to develop monitoring strategies (Metric , Log , Trace ), manage alerts, and lead incident response efforts to address and mitigate environment issues efficiently.
- Develop, configure, and optimize monitoring tools and dashboards to enhance visibility into system health, performance metrics and logging.
What We’re Seeking
- Hands on experience in monitoring/Observability Tool like Splunk , Zabbix , AppDynamics, ServiceNow, SumoLogic.
- Hands on experience in aggregation tool like - CRIBL.
- Expertise in Automation - scripting ( python , shell , perl ) (required).
- Distributed tracing implementation expertise using OpenTelemetry.
- Experience in tools (CI-CD concept ) like Jenkins , Ansible , Terraform which can be used Orchestration purpose (preferred).
- Cost Management experience like – AWS Cost explorer , Cloudhealth.
- Advanced experience working in an AWS Environment (required).
- Provide Operational support as and when needed.
- AWS Certifications (preferred).
- Bachelor’s degree in Computer Science or related field or relevant experience.
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
