Process Developer – Recruitment

2 months ago


Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI

Inviting applications for the role ofProcess Developer – Recruitment

In this role you will be responsible forfulfilment of the open demands, which can be in volume for one client or multiple roles for varied clients. Handle sourcing, screening, scheduling, selection to offer and coordinate until onboarding. Manage the recruitment process for all the hires and ensure compliance.

Responsibilities

Manage Gateway Training Resources 

Conduct training and certification for new trainers 

Ensure on time hiring/backfilling of Trainers

Update Learning Plan contents as needed

Manage Training Delivery 

Ensure efficient planning and scheduling of Gateway Classes 

Manage performance in Gateway batch through class audits, Mid Assessment and Post Assessment Reviews 

Ensure maximum output in Training Conversion and Deployment Conversion

Conduct All Trainer Tasks as needed

Conduct Audit of Audits of Assessments to ensure Quality of Audit results

Supervise and assist with all GTA Sourcing Tasks to ensure delivery of target number of classes per month with minimum 25 HC per class 

Relevant year degree in Education or Communications

Additional Responsibilities: 

Conduct Training Sessions focusing on improving communication skills

Conduct briefing sessions for Language Assessment Tool for external and internal candidates

Assist Recruitment Leadership in presenting Language Evaluation Tools to clients and stakeholders

Act as POC for Language Assessment Tool including liaising with support from Global Project Team

Act SPOC for other Recruitment Assessment Tools including tool utilization, resolution of technical issues, user-education, and reporting requirements 

Support Talent Match Language Screening requirements for internals

Manage all requests from Recruitment and Operations Leaders including requests for results, sending of links, Language assessment revalidation, language interview coaching, etc.

Qualifications we seek in you

Minimum Qualifications

Relevant years’ experience as a Trainer in a BPO Company

Relevant years’ experience in English Language Training for Adult Learners

Relevant years supervisory experience 

Preferred Qualifications/ Skills

Certificates in English Language Proficiency such as TOEFL, IELTS etc



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