Trainee, Digital Risk Management

1 month ago


Bengaluru, India Hudson's Bay Company Full time

Job Description

JOB DESCRIPTION

What This Position Is All About:

As a Trainee – You will be responsible follow the SOP to complete the transactions assigned /received via Store Associates on calls. This role is essential to the team and applicants must be able to thrive in a high pressure, fast moving, and evolving environment.

Who You Are:

The successful candidate must have the ability to quickly assess the Customer needs and provide the resolution as per the process stated. Need to provide the numbers (Minimum target of Inbound Calls) without impacting the Quality. Working on FCR’s.

You should also have:  

·Excellent Communication Skills.

·Prior Experience in US call center of minimum 6 months to 1 year will be given preference.

·Demonstrated ability to provide the highest level of customer service to internal and external
candidates.

·Must be tech savvy; proficient in Word, Excel, Applicant Tracking Systems and CRMs with the ability to learn additional programs as needed.

·Preference if handled Gift card processes.

As the Trainee you will, 

·Handling Inbound calls for resolving their Card/Gift card Queries based on info in the internal Software/tools we have.

·Analyze the problem and provide solution as per process guidelines.

·Following the SLA Timelines and Targets Office Hours Shifts will be Night in between (8.30 PM – 9.30 AM IST) – May very as per process. requirement in future.

·How Often You May Travel: NA.

Your Life and Career at HBC:

·Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator

·Exposure to rewarding career advancement opportunities, from retail to supply chain, todigital or corporate.

·A culture that promotes a healthy, fulfilling work/life balance

Job Qualifications

JOB QUALIFICATIONS

Graduate

Thank you for your interest with HBC. We look forward to reviewing your application.

HBC provides equal employment opportunities (EEO) to all employees and applicants for employment.


  • Market Risk Mv

    1 month ago


    Bengaluru, India Market Risk MV Full time

    Market Risk MV Model Validation, Model Development (Market Risk): 4-8 years of experience. - Proven experience in market risk, risk modeling or model validation. Assess the model's conceptual soundness and methodology. Models - Value at Risk, Counterparty Risk Exposure models, Pricing of plain vanilla and exotic derivatives, FVA, PVA, IPV, Pricing of Credit...

  • Risk Analyst

    7 days ago


    Bengaluru, India UNO Digital Bank Full time

    Overview:Risk Analyst role involves the person to design and develop cutting-edge data-driven solutions by performing Risk analysis and translating business and functional requirements into business performance. This role will require critical thinking and analytical skills to support delivery on strategic initiatives and analytics projects. This will...

  • Risk Analyst

    7 days ago


    Bengaluru, India UNO Digital Bank Full time

    Overview:Risk Analyst role involves the person to design and develop cutting-edge data-driven solutions by performing Risk analysis and translating business and functional requirements into business performance. This role will require critical thinking and analytical skills to support delivery on strategic initiatives and analytics projects. This will...


  • Bengaluru, India Bangalore institute of Digital Marketing Full time

    Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.ResponsibilitiesA digital marketing trainer holds several responsibilities to ensure effective learning and skill development among their trainees. Here are some key responsibilities:1. Curriculum Development: Designing a...


  • Bengaluru, Karnataka, India NatWest Digital X Full time

    Join us as a Risk & Controls Manager If you have a background in risk assessment, then join our team in helping to anticipate and assess the potential impacts of risk across the bank We'll look to you to proactively drive the assessment and implementation of risk framework and policy compliance and changes, converting these into appropriate strategies and...


  • Bengaluru, India Niral Networks Pvt Ltd Full time

    Job location-**Whitefield, Bengaluru, KA, India.** We are actively searching for a driven and passionate Marketing Intern to become an integral part of our esteemed team at Niral Networks. As a Marketing Intern, you will be immersed in a multifaceted marketing environment, allowing you to acquire firsthand experience across diverse areas such as event...

  • Trainee Paraplanner

    4 weeks ago


    Bengaluru, India Valenta BPO Full time

    Trainee Paraplanner - US FULL TIME | VALENTA AI | INDIA **Job Information**: Industry Financial Services Current Openings 2 Salary 350000 to 500000 City Anywhere in India State/Province Karnataka Zip/Postal Code 560097 - Title - Trainee Paraplnner - US- Shift - 1:00 Pm to 10:00 Pm- Training Duration - 3 months**Overview of the Role** This role...

  • Trainee

    4 weeks ago


    Bengaluru, Karnataka, India Novelworx Digital Solutions Pvt Ltd Full time

    Require Fresher **BE, B Tech Mechanical graduates **for Hydraulic Trainee position. - Good communication skills in English. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹16,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night shift - Rotational...


  • Bengaluru, India Cashfree Payments Full time

    Job Details: As the Manager of Risk Analytics at Cashfree Payments, you will lead a team of skilled professionals in developing and implementing comprehensive risk management strategies. Leveraging advanced analytics techniques and industry best practices, you will be responsible for safeguarding our platform against fraudulent activities and mitigating...


  • Bengaluru, India Cashfree Payments Full time

    Job Details: As the Manager of Risk Analytics at Cashfree Payments, you will lead a team of skilled professionals in developing and implementing comprehensive risk management strategies. Leveraging advanced analytics techniques and industry best practices, you will be responsible for safeguarding our platform against fraudulent activities and mitigating...


  • Bengaluru, India SLK Full time

    Company Name:   SLK Software Private Limited .buttontext96db11d82d878844 a{ border: 1px solid transparent; } .buttontext96db11d82d878844 a:focus{ border: 1px dashed #F0AB00 !important; outline: none !important; } ...

  • Hospitality Trainee

    1 month ago


    Bengaluru, Karnataka, India International Academy for Management and Technology Full time

    We are looking for highly motivated **hospitality trainee** **Education**: Plus two **Experience**: 0-1 year **Age** : 17- 25 **Job Type**: Permanent Pay: ₹22,000.00 - ₹28,000.00 per month **Benefits**: - Food provided Schedule: - Day shift Supplemental pay types: - Overtime pay Work Location: In person

  • Business Risk Manager

    7 hours ago


    Bengaluru, Karnataka, India State Street Full time

    Who We Are Looking For? The Business Risk Manager, Vice President is a valued partner in the Product Office in the identification, assessment, and mitigation of risk. This individual will support a framework of practices that enables a balance of commercial considerations with the risk excellence objectives established by business leadership and provides...

  • Trainee

    4 weeks ago


    Bengaluru, India Siemens Full time

    **Job Title - Trainee - Opportunity to Cash** We provide transactional and digital Opportunity-to-Cash services from lead generation to the collection of incoming payments. We support Siemens businesses in driving top-line growth, profitability, cash conversion and customer intimacy. We are increasing efficiency across different businesses through process...

  • Commercial Trainee

    4 weeks ago


    Bengaluru, India Siemens Mobility Full time

    Exciting opportunity with Siemens Healthineers Siemens Healthineers invites you to apply for an exciting stint as a Commercial Trainee with The Finance team. It is a 12 month program that will provide a platform for imparting practical skills & experience in the areas of Commercial, Financial & Risk management. This program would allow you to experience &...

  • IT Risk Manager

    1 month ago


    Bengaluru, India SLK Full time

    Company Name:   VFI SLK Global Services Pvt Ltd ý    Regularly interact with and build partnership with stakeholders at varying levels to promote and instil a strong risk culture and advise on IT related operational risks and...

  • Managment Trainee

    4 weeks ago


    Yeshwanthpur, Bengaluru, Karnataka, India Consero Solutions India Pvt. Ltd Full time

    Greetings from Consero Global! - Job Role: Management Trainee (Freshers) Education: BCom/ BBA/ M.Com/ MBA - Finance Year of Graduation: 2022, 2023 graduates only Shift Timings: 1.30 PM to 10.30 PM - Work From Office Location: Yeshwanthpur, Bangalore **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Rotational...

  • Trainee

    1 month ago


    Bengaluru, India Siemens Full time

    **Job Title - Trainee - Opportunity to Cash** We provide transactional and digital Opportunity-to-Cash services from lead generation to the collection of incoming payments. We support Siemens businesses in driving top-line growth, profitability, cash conversion and customer intimacy. We are increasing efficiency across different businesses through process...

  • Sales Trainee

    4 weeks ago


    Bengaluru, India SCALEUP Full time

    Designation - Sales Trainee Experience - Fresher CTC per month - 14,000 Education - Mechanical field Languages - Kannada, English Location - Mysore, Mangalore, Bangalore, North Karnataka, South Karnataka **Job Type**: Fresher **Salary**: From ₹14,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Internet...


  • Bengaluru, India Corporate Resources Full time

    Job DescriptionCandidates should have high levels of energy, possess excellent communication & interpersonal skills, and exhibit a burning desire to excel in their work.All Management Trainee Architecture will undergo three years of on-the-job intensive training. On completion of the same, the candidates will be put on a fast-track growth and will be...