Partner Technical Consulting

1 month ago

Bengaluru, India Microsoft Full time

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.


Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.


Customer Presales & Retention, Microsoft Advertising Services, Partner Enablement, Store Sales & Support (CAPS) is a support business unit with a portfolio of different proactive and reactive support and service teams. Our services support a breadth of scenarios that include helping customers buy online at the Microsoft Store, helping Small and Medium Business (SMB) customers advertise to millions of consumers on Bing, helping support partners grow their businesses, and helping acquire and retain SMB customers.

The Technical Pre-sales and Deployment team, is an essential component of Microsoft's partner network. Our team plays a pivotal role in understanding customer needs and delivering technical expertise during the sales process. By leveraging deep knowledge of Microsoft technologies and solutions, we enable partners to design and propose tailored solutions that align with customer requirements. Furthermore, the team actively supports partners throughout the deployment phase, ensuring smooth implementation and customer satisfaction. Ultimately, this collaboration empowers partners to deliver successful projects and maximize the value of Microsoft products and services for their customers.


This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

• Understand how to implement and optimize large scale data ecosystems using Azure Data & AI solutions, including Data Platform Modernization, Advanced Analytics and AI
• Very good understanding of Microsoft AI Services (former Cognitive Services) and custom AI offerings (including Azure Machine Learning, Databricks etc.) and ability to evangelize this to partners and help them to build their AI journey
• Good knowledge of data modeling, data curation and data visualization with Microsoft Power BI, familiarity with other Visualization Tools is a plus
• Solid understanding of Azure Synapse, Azure Data Factory and underlying Storage (Azure Data Lake)
• Understanding of Microsoft Fabric and its value proposition
• Good understanding of relational database administration (MS SQL including SSIS/SSAS/SSRS, OSS DB knowledge is a plus) as well as NoSQL offerings in Azure (Cosmos DB etc.)
• Developing skills (Phyton, R or TSQL, C# and other language are also welcome)
• Cloud adoption competency: Possess the knowledge and personal conviction to articulate value proposition of cloud technologies.
• Customer and Partner Focus: Demonstrated skills and abilities to consistently create an amazingly positive experience for Partners.
• Articulate product strategic direction along with its business benefits and empower partners in embracing the change.
• Full Professional Proficiency of English Language (both verbal & written).

Responsibilities

As a Partner Technical Consultant in Microsoft you will be in charge of driving the Digital and AI Transformation of our Customers through the Microsoft Partner Channel.

Successful candidate will need to have the drive and intellectual horsepower to act as a Consultant and Technical Trusted Advisor to enable the Microsoft Partner in to the Cloud Technologies portfolio. You will find yourself in a different and varied technical activities – from delivering a Readiness Event, providing presales Technical help to a Partner over the phone, working with colleagues in a Proof of Concept or delivering a Webcast for Partners ranging from the North America region.

We are looking for talents that:
• Possess technical expertise and can understand complex customer scenarios.
• Demonstrate critical thinking, strong communication skills and ability to develop strategic on going partners’ relationships.
• Enjoy team work, actively contribute to their peer group and collaborate with key internal stakeholders.
• Architecture Guidance – Understand the partner's business requirement, technical environment, and providing robust and scalable advice that meets the partner's current and future requirements. The solution should be aligned with the MS technical roadmap by leveraging MS patterns and practices.
• Deployment Guidance - Provide guidance and best practice information to drive efficient deployments with Microsoft products to/ through the partner.
• Technology Migration Assistance - Understanding the partner's existing technical environment and business requirements to suggest a solution based on latest MS technology. Also assisting in migration from competitive products.
• Best Practice Recommendation - Providing recommendations to partner using the MS patterns and practices, case studies and proven solutions, to help the partner build robust and scalable solutions
• Partner Project Consulting Assistance - Help the Partner in resource coordination and aide for their on-going projects related to sales, deployments or adoption of Microsoft solutions. Resources coordinated include SMEs, lab facilities, remote access capabilities, etc.
• Workshop Delivery - Presenting simple to complex technical or functional topics. These include demos and scenario-based discussions imparting relevant information and influencing adoption of MS Technologies. Includes response to follow up questions resulting from delivered workshops.
• Solutions Guidance – Understand and be adept at designing solutions to business needs utilizing Microsoft technologies and products. Have a solid understanding of the business value of infrastructure applications above and beyond technical knowledge.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

  • Partner Technical Consulting

    1 week ago

    Bengaluru, Karnataka, India Microsoft Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...

  • Partner Technical Consulting

    1 week ago

    Bengaluru, Karnataka, India Microsoft Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...

  • Partner Technical Consulting

    1 week ago

    Bengaluru, Karnataka, India Microsoft Full time

    Overview With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services,...

  • Partner Technical Consulting

    3 weeks ago

    Bengaluru, India Microsoft Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...

  • Partner Technical Consulting

    1 month ago

    Bengaluru, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Partner Technical Consulting

    3 weeks ago

    Bengaluru, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Partner Technical Consultant- Modern Work

    1 week ago

    Bengaluru, Karnataka, India Microsoft Full time

    OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...

  • Partner Technical Consultant- Modern Work

    1 week ago

    Bengaluru, Karnataka, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services,...

  • Partner Technical Consulting

    1 month ago

    Bengaluru, India Microsoft Full time

    Overview With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Partner Technical Consulting

    3 weeks ago

    Bengaluru, India Microsoft Full time

    Overview With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Partner Technical Consultant- Modern Work

    2 months ago

    Bengaluru, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Technical Consultant

    1 week ago

    Bengaluru, Karnataka, India Unison Consulting Full time

    A Technical Consultant experienced in the implementation of OFSAA FCCM Suite of solutions. Reporting directly to the Project Manager/Project Lead, the Technical Analyst will work closely with both Technical and Functional subject matter experts from the bank side, and other team members on the Oracle side, to successfully deploy and implement the OFSAA...

  • Technical Consultant

    1 week ago

    Bengaluru, Karnataka, India Adobe Full time

    Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...

  • Commerce Technical Consultant

    1 week ago

    Bengaluru, Karnataka, India BASOFA Consulting Pvt Ltd Full time

    Company Description : BASOFA Microsoft Certified Partner is a Bengaluru-based company that specializes in harnessing the full potential of Microsoft technologies to drive organizational success. With over two decades of Microsoft expertise, we empower retail, supply chain, and manufacturing businesses worldwide to unlock their full potential. Our deep-rooted...

  • Technical Consultant

    2 months ago

    Bengaluru, India Unison Consulting Pte Ltd Full time

    A Technical Consultant experienced in the implementation of OFSAA FCCM Suite of solutions. Reporting directly to the Project Manager/Project Lead, the Technical Analyst will work closely with both Technical and Functional subject matter experts from the bank side, and other team members on the Oracle side, to successfully deploy and implement the OFSAA...

  • Partner Technical Consultant- CRM Dynamics 365

    2 months ago

    Bengaluru, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Technical Consultant

    2 months ago

    Bengaluru, India Unison Consulting Pte Ltd Full time

    A Technical Consultant experienced in the implementation of OFSAA FCCM Suite of solutions. Reporting directly to the Project Manager/Project Lead, the Technical Analyst will work closely with both Technical and Functional subject matter experts from the bank side, and other team members on the Oracle side, to successfully deploy and implement the OFSAA...

  • Partner Technical Consultant-ERP Dynamics 365 F&O

    2 months ago

    Bengaluru, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

  • Partner Technical Consultant-ERP Dynamics 365 F&O

    1 week ago

    Bengaluru, Karnataka, India Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services,...

  • Technical Consultant

    1 month ago

    Bengaluru, India Sonata Software Full time

    About Sonata Software In today‘s market, we observe a distinct duality in technology adoption. On one front, clients are keenly focused on cost containment, while on the other, there is a strong drive to modernize their digital storefronts, aiming to appeal to both consumers and B2B customers alike. As a leading Modernization Engineering company, we aim to...